Outbreak Taskforce - Contact information for local support
Area / Region
Contact Information
Opening Hours
All areas in Hertfordshire
www.hertshelp.net
Tel: 0300 123 4044
Email: Info@hertshelp.net
8-8pm (Mon-Fri)
10-6pm (Sat-Sun)
Barking and Dagenham
www.lbbd.gov.uk/
Tel: 0208 227 5743
Email: David.fleming@lbbd.gov.uk
Gary.jones@lbbd.gov.uk
Meribel.mujhi@lbbd.gov.uk
Angelique.Chevelleau@lbbd.gov.uk
9-5pm (Mon-Fri)
Bedford Borough
www.bedford.gov.uk/covid19
Tel: 01234 718 101
9-5pm (Mon-Fri)
Birmingham
www.birmingham.gov.uk/coronavirus_advice
Tel:0121 303 1116
9-5pm (Mon-Fri)
Blackburn & Darwen
www.blackburn.gov.uk/coronavirus
Blackpool
www.blackpool.gov.uk
Tel: 0808 1963080
Email: helpneeded@blackpool.gov.uk
9-5pm (Mon-Fri)
Bolton
www.bolton.gov.uk
Tel: 01204 337 221
Email: shielded.covid19@bolton.gov.uk
8.30-5.30pm (Mon-Fri)
9-1.30pm (Sat)
Bradford
www.bradford.gov.uk/health
Tel: 01274 431 000
9-5pm (Mon-Fri)
Burnley
www.burnley.gov.uk
Tel: 01282 686402
Email: contact@burnleytogether.org.uk
9-5pm (Mon-Fri)
Bury
www.bury.gov.uk
9 to 5pm (Mon-Fri)
Calderdale
www.calderdale.gov.uk/v2/coronavirus
Tel: 01422 392 890
9-5pm (Mon-Fri)
Camden
www.camden.gov.uk
Tel: 0207974444 option 9
Email: Contacttracing@camden.gov.uk
9-5pm (Mon-Fri)
Central Beds
www.centralbedfordshire.gov.uk
Tel: 0300 300 8900
9-5pm (Mon-Fri)
Cheshire
livewell.cheshirewestandchester.gov.uk
Tel: 0300 123 8123
enquiries@cheshirewestandchester.gov.uk
(Mon-Fri)
9am-6pm
Chorley
www.chorley.gov.uk/testandtrace
Tel: 01257 515151
Email: contact.tracing@chorley.gov.uk
8am-6pm Mon-Fri
Cherwell
www.cherwell.gov.uk/
Tel: 01295 227051
cdc.shield@cherwell-dc.gov.uk
8.30-5pm (Mon-Fri)
City of London
www.cityoflondon.gov.uk/footer/covid-19
Tel: 0207 606 3030
Email: col-covid-19@cityoflondon.gov.uk
9-5pm (Mon-Fri)
East Riding
https://emergency.eastriding.gov.uk
Tel: 01482 393919
9-5pm (Mon-Fri)
East of England
www.essexwellbeingservice.co.uk/
Tel: 0300 303 9988
Email: provide.essexwellbeing@nhs.net
8-7pm (Mon-Fri)
10-2pm (Sat)
Enfield, London
www.new.enfield.gov.uk
Tel: 020 3821 1965
Email: contact.tracing@enfield.gov.uk
9-5pm (Mon-Fri)
Hackney
www.hackney.gov.uk/coronavirus-support
Tel: 0208 356 8000
Email: testandtrace@hackney.gov.uk
9-8pm (Mon-Fri)
9.30-6pm (Sat-Sun)
Hammersmith and Fulham
www.lbhf.gov.uk/coronavirus-covid-19
Tel: 0800-145-6095
Email - can@lbhf.gov.uk
9-6pm (Mon-Fri)
10-2pm (Sat)
Herefordshire
www.herefordshire.gov.uk/covid19help
Tel: 01432 260027
Email: talkcommunityhelpline@herefordshire.gov.uk
8.30-5pm (Mon-Fri)
Hull
www.hull.gov.uk
Tel: 0808 196 3646
Email: COVID19.CommunitySupport@hullcc.gov.uk
9-5pm (Mon-Fri)
Hyndburn
www.hyndburnbc.gov.uk/coronavirus
Tel: 01254 388111
Email: enquiries@hyndburnbc.gov.uk
9-5pm (Mon-Fri)
Kensington and Chelsea
www.rbkc.gov.uk/coronavirus-covid-19
8.30-5.30pm (Mon-Fri)
Knowsley
www.knowsley.gov.uk/community-hub
Tel: 0800 073 0043
Email: Coronavirus.helpine@knowsley.gov.uk
9-5pm (Mon-Fri)
Leicester City Council
www.leicester.gov.uk/your-council/coronavirus
01164 541 019
Email: c19support@leicester.gov.uk
9-4pm (Mon-Fri)
Leicestershire County
www.firstcontactplus.org.uk
01163 052 499
9-5pm (Mon-Fri)
Liverpool
www.liverpool.gov.uk/
Tel: 0151 233 3000
8-6pm seven days)
London Havering
www.havering.gov.uk
Tel:0800 368 5201
Email: Covid19support@havering.gov.uk
9-5pm (Mon-Fri)
Out of hours emergency only support 11- 4pm
(Sat & Sun)
Luton
www.luton.gov.uk
01582 548 955
9-5pm (Mon-Fri)
Manchester
www.manchester.gov.uk
Tel 0800 234 6123 or Text 07860 022 876
Email: COVIDsupport@manchester.gov.uk
9-5pm (Mon-Fri)
10-2pm (Sat)
Newham
Newham COVID-19 Helpline
Tel: 0207 473 9711
Email- covidhelp@community-links.org
7 days 1-7pm
Norfolk
www.norfolk.gov.uk
Tel: 01603 223392 (option 5)
9-5pm (Mon-Fri)
North West England
www.lancaster.gov.uk
Tel: 01524 882000
Email: TestAndTrace@lancaster.gov.uk
8-6pm (Mon-Fri)
10-3pm
(Sat & Sun)
Milton Keynes
www.milton-keynes.gov.uk/coronavirus
Tel: 01908 252 398
9-5pm (Mon-Fri)
Northamptonshire
www.northamptonshire.gov.uk
Tel: 0300 126 1000 (select 5)
9-5pm (Mon-Fri)
Nottingham City
www.nottinghamcity.gov.uk
Tel: 0115 915 5555
9-5pm (Mon-Fri)
Nottinghamshire
www.nottinghamshire.gov.uk
Tel: 0300 500 8080
8.30-5.30pm (Mon-Fri)
Oldham
www.oldham.gov.uk/coronavirus
Tel: 0161 770 7007 or Text 07860 022 876
9-5pm (Mon-Fri)
Oxford City
www.oxford.gov.uk/
Tel: 01865 252033 or 01865 252825
localitytrackandtrace@oxford.gov.uk
8.30-5pm (Mon-Fri)
Pendle
www.pendle.gov.uk/communitysupporthub
Tel: 01282 661 743
9-5pm (Mon-Fri)
Peterborough
www.peterborough.gov.uk/coronavirus
Tel: 0345 045 5219
8-6pm (Mon-Fri)
9-1pm (Sat)
Preston
www.preston.gov.uk
Tel: 01772 906778
Email: info@preston.gov.uk
9-5pm (Mon-Fri)
Reading Borough Council
www.reading.gov.uk
Tel: 0118 937 3797
LocalContactTracing@reading.gov.uk
9-5pm (Mon-Fri)
Ribble Valley
www.ribblevalley.gov.uk/
Tel: 01200 425111
enquiries@cheshirewestandchester.gov.uk
8.30-5pm (Mon-Fri)
Rochdale
www.rochdale.gov.uk/coronavirus
Tel: 01706 923 685
9-5pm (Mon-Fri)
Rossendale
www.rossendale.gov.uk
Tel: 01706 252510 direct line 01706 217777
Email:contacttracing@rossendalebc.gov.uk
8-5pm (Mon-Fri)
Royal Borough of Greenwich, London
www.royalgreenwich.gov.uk/testandtrace
Tel: 020 8921 2425
Email: contact-tracing@royalgreenwich.gov.uk
8-8pm (Mon-Fri)
Salford
www.salford.gov.uk
Tel: 0800 952 1000
8.30-5pm (Mon-Sat)
10-6pm (Sun)
Sandwell
www.sandwell.gov.uk/coronaviruscommunitygroups
Tel: 0121 726 3983
9-5pm (Mon-Fri)
Sheffield
www.sheffield.gov.uk/coronavirus
Tel: 0114 2734567
8.45-4.45pm (Mon-Sun)
Southwark
www.southwark.gov.uk
Tel: 02039954018
Email: testandtrace@southwark.gov.uk
9-5pm (Mon-Sun)
Somerset
www.somerset.gov.uk/coronavirus
Tel: 0300 790 6275
9-5pm (Mon-Fri)
Southend-on-Sea
www.southend.gov.uk
Tel: 01702 212497
8.45-5pm (Mon-Fri)
South Ribble
www.southribble.gov.uk
Tel: 01772 625688
Email: info@southribble.gov.uk
8-8pm (Mon-Fri)
South Oxfordshire
www.southoxon.gov.uk/covid19
Tel: 01235 422600
Email: customercontactcovid@southandvale.gov.uk;
8.30-5pm (Mon-Fri)
Staffordshire
www.staffordshire.gov.uk
Tel: 0300 111 8010
Email: staffordshirecares@staffordshire.gov.uk
9-5pm (Mon-Fri)
Stockport
www.stockport.gov.uk
Tel: 0161 217 6046
9-5pm (Mon-Thurs)
9-4.30pm (Fri)
Swindon
www.swindon.gov.uk/coronavirus
Tel: 01793 465 513
9am-5pm (Mon-Fri)
Tameside
www.tameside.gov.uk/coronavirus
Tel:0161 342 8355
8-5pm (Mon-Wed)
Thurs 8-4:30pm
Fri 8:30-4pm
Tower Hamlets
www.towerhamlets.gov.uk
Tel: 020 7364 3030
Covid Self-Isolation Support Form – click here
9-5pm (Mon-Fri)
Thurrock
www.thurrock.gov.uk
Tel: 01375 511005
Email: PublicHealth@Thurrock.gov.uk (for non-identifiable information)
Email: thuccg.thurrockcouncilph@nhs.net (identifiable information with residents data)
10-4pm (Mon-Fri)
10-12pm (Sat)
Trafford
www.trafford.gov.uk
Tel: 0300 330 9073
8.30-5.30pm (Mon-Fri)
Vale of White Horse
www.whitehorsedc.gov.uk/covid19
Tel: 01235 422600
Email: customercontactcovid@southandvale.gov.uk;
8.30-5pm (Mon-Fri)
Walsall
www.walsall.gov.uk
Tel: 0121 380 6690
Email: COVID-19communityhelp@walsall.gov.uk
9-5pm (Mon-Fri)
Waltham Forest
www.walthamforest.gov.uk
Tel: 020 8496 3000 and 02084961400
wfdirect@walthamforest.gov.uk
9-7pm (Mon-Fri)
Watford & Three Rivers
www.hertshelp.net
Tel:0300 123 40 44
Email: info@hertshelp.net
8-6pm (Mon-Fri)
Wigan
www.wigan.gov.uk
Tel: 01942 489018
8-6pm (Mon-Fri)
West Lancaster
www.westlancs.gov.uk
Tel: 0800 616 667
9-5pm (Mon-Fri)
West Lancashire
www.westlancs.gov.uk
Tel:0800 616667
9-5pm (Mon-Fri)
Wokingham
www.woking.gov.uk/
Tel:0300 330 1189
Email: supervisor@citizensadvicewokingham.org.uk
9-5pm (Mon-Fri)
West Oxfordshire
www.westoxon.gov.uk/
Tel: 01993 861077
Email: Community.support@westoxon.gov.uk
8.30-5pm (Mon-Fri)
Wirral
www.wirral.gov.uk
Tel: 0151 666 5050
9-5pm (Mon-Fri)
Wyre Council
www.wyre.gov.uk/
Tel: 01253 891000
Email: mailroom@wyre.gov.uk
8.30-5pm (Mon-Fri)
York
www.york.gov.uk/coronavirus
Tel: 01904 551550
Email: covid19help@york.gov.uk
8.30-5.30pm (Mon-Fri)
Harrow
www.harrow.gov.uk
Tel: 020 8901 2698
9-5pm (Mon to Fri)
Kirklees
www.kirklees.gov.uk
Tel: 0800 4561114
9-5pm (Mon to Fri)
Lambeth
www.lambeth.gov.uk
Tel: 020 7926 2111
Email: contacttracing@lambeth.gov.uk
4-8pm Mon-Fri
2-5pm Sat/Sun
Lincolnshire
www.lincolnshire.gov.uk
Tel: 01522 782189
9-5pm (Mon to Fri)
London Borough of Bromley
www.bromley.gov.uk/covid-19
Tel: 0208 313 4484
Email: ContactTracing@Bromley.gov.uk
8-8pm (Mon to Fri)
Medway
www.medway.gov.uk
Tel: 01634333103
Email: emergency.foodproject@medway.gov.uk
9-5pm (Mon to Fri)
North West/ St Helens Council
www.sthelens.gov.uk/
Tel: 01744 676767
Email: contactcares@sthelens.gov.uk
9-5pm (Mon to Fri)
North Yorkshire
www.northyorks.gov.uk
Tel: 01609 780780
8-8pm (Mon to Fri)
Portsmouth
www.portsmouth.gov.uk
Tel: 023 9260 6562
Email: publichealth@portsmouthcc.gov.uk
9-5pm (Mon to Fri)
Richmond
www.richmond.gov.uk
Tel: 020 8274 5722
Email: RSPtestandtrace@merton.gov.uk
8-8pm (Mon to Sat)
Wandsworth
www.wandsworth.gov.uk
Tel: 020 8274 5722
Email: RSPtestandtrace@merton.gov.uk
8-8pm (Mon to Sat)
West Berkshire
http://info.westberks.gov.uk/supporthub
Tel: 01635 503579
Email: westberksbct@westberks.gov.uk
8:30-5pm (Mon-Thurs)
8:30-4:30pm (Fri)
Wakefield
www.wakefield.gov.uk
Tel: 0345 8 506 506 option 3
9-5pm (Mon to Fri)
Lambeth
www.lambeth.gov.uk
Tel: 020 7926 2111
Email: contacttracing@lambeth.gov.uk
Mon-Fri 4-8pm
Sat/Sun 2-5pm
Kingston
www.kingston.gov.uk
Tel: 020 8547 5000
Email: covid-19support@kingston.gov.uk
9-5pm (Mon)
Halton
www3.halton.gov.uk/
Tel: 0151 511 5200
Email: Public.health@halton.gov.uk
9-5pm (Mon to Fri)
10-1pm (Sat & Sun
Barnsley
www.barnsley.gov.uk/
Tel: 01226 774666
Email: Covid19supportservice@barnsley.gov.uk
9-5pm (Mon-Fri)
Enfield
https://new.enfield.gov.uk
Tel: 0208 379 1000
9-5pm (Mon-Fri)
Reading Borough Council
https://www.reading.gov.uk
Tel: 0118 937 3797
Email: LocalContactTracing@reading.gov.uk
9-5pm (Mon-Fri)
Surrey
www.surreycc.gov.uk
Tel: 0300 200 1008
9-5pm (Mon-Fri)
Portsmouth
www.portsmouth.gov.uk
Tel: 023 9260 6562
Email: publichealth@portsmouthcc.gov.uk
9-5pm (Mon-Fri)
N E Lincolnshire
www.nelincs.gov.uk
Tel: 01472 325500
Email: LifestyleServices@nelincs.gov.uk
9-5pm (Mon to Fri)
Hounslow
www.hounslow.gov.uk
Tel: 020 8583 2000
Email: PublicHealth@hounslow.gov.uk
9-6pm (Mon to Fri)
Brent
http://brent.gov.uk/
Tel: 020 89374 899
Email: coronavirus@brent.gov.uk
9-5pm (Mon to Sun)
Hillingdon
www.hillingdon.gov.uk
Tel: 020 3949 5786
Email: COVID19Hub@hillingdon.gov.uk
9-5pm (Mon to Sun)
Warrington
www.warrington.gov.uk/
Tel: 01925 443322
Email: RSPtestandtrace@merton.gov.uk
9-6pm (Mon to Fri)
North Lincolnshire
www.wandsworth.gov.uk
Tel: 020 8274 5722
Email: WBCContactTracing@warrington.gov.uk
9-6pm (Mon to Fri)
Stoke on Trent
www.stoke.gov.uk/site/
Tel: 01782 234234
Email: communities@stoke.gov.uk
9-5pm (Mon to Thur)
9-4.30pm (Fri)
London/Redbridge (New)
www.redbridge.gov.uk
Tel: 020 8708 2205
Email:RedbridgeCommunityContactTracing@redbridge.gov.uk
8-6pm (Mon to Fri)
10-2pm (Sat & Sun)
London Borough of Ealing (New)
www.ealing.gov.uk
Tel: 020 8825 6500
Email: EalingLECT@ealing.gov.uk
10-7pm (Mon to Fri)
10-1pm (Sat & Sun)
Suffolk (New)
www.suffolk.gov.uk
Tel: 01473 938673
Email: contact.trace@suffolk.gov.uk
8-8pm (Mon to Sun)
Leicestershire (New)
www.leicestershire.gov.uk
Tel: 0116 3052499
Email: LCCOutbreakResponse@leics.gov.uk
8.30-5pm (Mon to Thur)
9-4.30pm (Fri)
London/Northeast (New)
www.westminster.gov.uk
Tel: 020 7641 1222
Email: westminsterconnects@westminster.gov.uk
9-5pm (Mon to Fri)
Rotherham (New)
www.rotherham.gov.uk
Tel: 01709 807319
Email: RotherhamCommunityHub@rotherham.gov.uk
9-6pm (Mon to Fri)
London – Islington Council (New)
www.islington.gov.uk
https://directory.islington.gov.uk
Tel: 020 7527 8222 or 0207527 1900
9-6pm (Mon to Fri)
Sefton (New)
www.sefton.gov.uk/covid19
Tel: 0345 140 0845 option 3
Email: Covid19.ContactCentre@sefton.gov.uk
8-6pm (Mon to Fri)
10-4pm (Sat & Sun)
Wiltshire / South West (New)
www.wiltshire.gov.uk
Tel: 0300 003 4576
Email: wellbeinghub@wiltshire.gov.uk
9-5pm (Mon to Sun)
Merton (New)
www.merton.gov.uk
Tel: 020 8274 5722
Email: RSPtestandtrace@merton.gov.uk
8-8pm (Mon to Sat)
London Borough of Lewisham (New)
www.Lewisham.gov.uk
Tel: 0208 314 9111
Email: TestandTrace@lewisham.gov.uk
11-7pm (Mon to Fri)
10-4pm (Sat to Sun)
Rutland (New)
www.rutland.gov.uk
Tel: 01572 729603
Email: enquiries@rutland.gov.uk
9-5pm (Mon to Thur)
9-4.30pm (Fri)
Royal Borough of Windsor and Maidenhead (New)
www.rbwm.gov.uk
http://scripts.rbwm.gov.uk
Tel: 0203 5148117
9-4pm (Mon to Fri)
Gloucestershire (New)
www.gloucestershire.gov.uk
Tel: 01452-583519
9-5pm (Mon to Fri)
