QuickServe 1
QuickServe is a home repair company.
It provides quick, reliable repair services to homes.
QuickServe handles plumbing and electrical issues 24 hours a day.
It also cleans roofs, fixes internet connections and replaces broken windows.
For a small fee, customers subscribe to the service.
Its main customers are the elderly , which means older people.
Whenever customers have a problem, they can call for help.
There is also a small service charge for each service call.
The company was established 5 years ago, and is growing rapidly.
It started in one city, but is now in 5 cities.
The company plans to expand to 10 cities within the next 24 months.
In each city, there is a small central office in a low-rent area of the city.
The central office handles the business, advertising, payroll and billing.
It also takes calls from customers, either online or by telephone.
It takes calls 24 hours a day, 7 days a week.
60% of the company’s employees work from their homes.
When a customer calls in to central office, a service employee is contacted.
The service employee then contacts the customer and sets up an appointment.
These service employees are highly trained and provide excellent service.
In emergencies, such as a serious plumbing problem, service can be provided within an hour.
One reason for this is that the service employees live in different parts of the city.
They are not centrally located, so it’s quicker and easier for them to travel to a customer’s home.
QuickServe 2
QuickServe has an excellent reputation.
Its prices are reasonable and its services are quick and efficient.
The company’s service employees are clean, polite and efficient.
In this type of business, person to person contact is the key to success.
With each satisfied customer, more customers subscribe.
Satisfied customers recommend QuickServe to their friends.
This kind of word-of-mouth advertising is very cost effective.
Cost effective means that the results are good without paying a high price.
In other words, quality service provides its own reward to the company.
The company takes great pride in being honest with its customers.
There are no hidden charges for their services.
As a result, the number of customers in each city is growing rapidly.
With the aging population, there are more elderly people who need home repair services.
These people need to have confidence in the service provider.
They don’t want to be cheated.
These people don’t mind paying a reasonable fee for high quality service.
High quality service should be rewarded.
The company provides a range of service plans, each with a different subscription price.
The least expensive service plan is called the basic plan.
This plan provides non-emergency services with a very low service charge.
The most expensive service plan is their VIP plan.
The VIP plan provides emergency services 24 hours a day with no additional service charge.
It also provides rebates to customers who don’t call for any service during the year.
In addition, QuickServe gives bonus points to customers for each year that they subscribe.
These bonus points can be used to buy new appliances such as stoves and refrigerators.
If the business continues to grow, the owners may decide to take the company public.
This means that the public can buy shares of the company.
It will then change from a privately-owned company to a public company.
The owners believe that their business is successful and can expand around the world.
They also believe that taking their company public can make them rich.
