This chapter tells about a discussion how to used ability at work. Everyone delivered themselves opinions.
During the discussion, Micheal described how to use at work. When he asked people in them company who they were in the story, he saw they had every one of the four characters in them organization. He came to see the Sniffs, Scurrys, Hems and Haws each needed to be treated differently.
People with different specialties should arrange in different positions. Let everyone be at their best when they played themselves work positions.