Receptionist：Good evening, sir. May I help you?

Customer：Good evening. I'd like a room, please.   87

Receptionist：Do you have a reservation?

Customer：No, I'm afraid not.

Receptionist：No reservation? I'm sorry, sir, we don't have any rooms for tonight.   91

Customer：I really need a room. Don't you have anything?

Receptionist：No, sir, we’re completely full.  /kəm'plitli/    /fʊl/  88

Customer：Is there another hotel nearby? 82 
                     Can you recommend one?  96

Receptionist：There's another 5-star hotel just down the street.   82
                          Maybe they still have rooms.  

Customer：Yes, I know that hotel. It's too expensive.

Customer：Do you know any other hotels nearby?

Receptionist：Well, there is a 3-star hotel not far away.
                          The rooms are small, but it's clean. 88

Customer：Could you give me its number?

Receptionist：I can call them for you if you like.84

Customer：Yes, could you?

Receptionist：Sir, I called them, and they have several rooms.
                          You can go there now and check in.

Customer：Thanks, I'll stay there tonight. How about tomorrow night?
                      Do you have any rooms for tomorrow night?  87 

Receptionist：Yes, I think we do.

Customer：OK. I'd like to reserve a room for the next three nights.  85

Customer：Here's my credit card.90 
                     What time can I check in tomorrow? 87

Receptionist：Check in time is 2:30.

Customer：OK. I'll be back at 2:30 tomorrow.
                     Thanks for your help.  88

Receptionist：You're welcome, sir.

学习记录：
2019.01.28
2019.01.29