L3-U3-P2-1 Listening : QuickServe 1 快服务公司 1
QuickServe is a home repair company.
QuickServe 是一家家居维修公司。
It provides quick, reliable repair services to homes.
它为家庭提供快速、可靠的维修服务。
QuickServe handles plumbing and electrical issues 24 hours a day.
QuickServe 一天24小时处理水管和电气问题。
It also cleans roofs, fixes Internet connections, and replaces broken windows.
它还提供清洁屋顶、修复网络连接以及更换破损窗户的服务。
For a small fee, customers subscribe to the service.
顾客支付少量费用订阅这项服务。
Its main customers are the elderly, which means older people.
它的主要客户是老年人，也就是年纪较大的人。
Whenever customers have a problem, they can call for help.
每当客户遇到问题时，他们可以打电话求助。
There is also a small service charge for each service call.
每次服务调用还会收取少量服务费。
Its main customers are the elderly, which means older people.
它的主要客户是老年人，也就是年纪较大的人。
Whenever customers have a problem, they can call for help.
每当客户遇到问题时，他们可以打电话求助。
The company was established five years ago, and is growing rapidly.
这家公司成立于五年前，正在迅速发展。
It started in one city, but it’s now in 5 cities.
它最初在一个城市开展业务，但现在已经扩展到五个城市。
The company plans to expand to 10 cities within the next 24 months.
公司计划在未来24个月内扩展到10个城市。
In each city, there is a small central office in a low-rent area of the city.
在每个城市，公司都在城市的低租金区域设有一个小型中央办公室。
The central office handles the businesses, advertising, payroll, and billing.
中央办公室负责业务、广告、工资和账单处理。
It also takes calls from customers, either online or by telephone.
它还通过在线或电话接听客户来电。
It takes calls 24 hours a day, 7 days a week.
它每周7天、每天24小时接听电话。
When was the company established? - The company was established five years ago.
公司是什么时候成立的？——公司成立于五年前。
Sixty percent of the company’s employees work from their homes.
公司60%的员工在家办公。
When a customer calls into the central office, a service employee is contacted.
当客户打电话到中央办公室时，会联系一名服务员工。
The service employee then contacts the customer and sets up an appointment.
服务员工随后联系客户并安排预约。
These service employees are highly trained and provide excellent service.
这些服务员工经过高度培训，提供出色的服务。
In emergencies, such as a serious plumbing problem, service can be provided within an hour.
在紧急情况下，例如严重的水管问题，服务可以在一小时内提供。
One reason for this is that the service employees live in different parts of the city.
其中一个原因是服务员工居住在城市的各个区域。
They are not centrally located, so it’s quicker and easier for them to travel to a customer’s home.
他们不是集中在一个地方，因此他们可以更快、更容易地前往客户的家中。
In emergencies, such as a serious plumbing problem, service can be provided within an hour.
在紧急情况下，例如严重的水管问题，服务可以在一小时内提供。
It takes calls 24 hours a day, 7 days a week.
它每周7天、每天24小时接听电话。
Its main customers are the elderly, which means older people.
它的主要客户是老年人，也就是年纪较大的人。
L3-U3-P2-2 Listening : QuickServe 2
QuickServe has an excellent reputation.
QuickServe 享有极高的声誉。
Its prices are reasonable and its services are quick and efficient.
它的价格合理，服务快速高效。
The company’s service employees are clean, polite, and efficient.
公司的服务员工整洁、礼貌且高效。
In this type of business, person-to-person contact is the key to success.
在这种业务中，人与人之间的接触是成功的关键。
With each satisfied customer, more customers subscribe.
每一个满意的客户都会吸引更多客户订阅服务。
Satisfied customers recommend QuickServe to their friends.
满意的客户会向他们的朋友推荐 QuickServe。
This kind of word-of-mouth advertising is very cost-effective.
这种口碑广告非常具有成本效益。
Cost-effective means that the results are good without paying a high price.
成本效益意味着在不支付高价的情况下获得良好的结果。
In other words, quality service provides its own reward to the company.
换句话说，优质服务本身就为公司带来了回报。
What is the key to success for this type of business? - In this type of business, person-to-person contact is the key to success.
这种业务成功的关键是什么？——在这种业务中，人与人之间的接触是成功的关键。
Its prices are reasonable and its services are quick and efficient.
它的价格合理，服务快速高效。
With each satisfied customer, more customers subscribe.
每一个满意的客户都会吸引更多客户订阅服务。
The company takes great pride in being honest with its customers.
公司非常自豪地对客户保持诚实。
There are no hidden charges for their services.
他们的服务没有任何隐藏费用。
As a result, the number of customers in each city is growing rapidly.
因此，每个城市的客户数量正在迅速增长。
With the aging population, there are more elderly people who need home repair services.
随着人口老龄化，越来越多的老年人需要家居维修服务。
These people need to have confidence in the service provider.
这些人需要对服务提供商有信心。
They don’t want to be cheated.
他们不想被欺骗。
These people don’t mind paying a reasonable fee for high-quality service.
这些人不介意为高质量的服务支付合理的费用。
High-quality service should be rewarded.
高质量的服务应该得到回报。
What should be rewarded? - High-quality service should be rewarded.
应该奖励什么？——高质量的服务应该得到回报。
Who doesn’t want to be cheated? - Customers never want to be cheated.
谁不想被欺骗？——客户永远不想被欺骗。
These people don’t mind paying a reasonable fee for high-quality service.
这些人不介意为高质量的服务支付合理的费用。
There are no hidden charges for their services.
他们的服务没有任何隐藏费用。
QuickServe has an excellent reputation.
QuickServe 享有极高的声誉。
The company provides a range of service plans, each with a different subscription price.
公司提供多种服务计划，每种计划的订阅价格不同。
The least expensive service plan is called the basic plan.
最便宜的服务计划称为基础计划。
This plan provides non-emergency services with a very low service charge.
该计划提供非紧急服务，服务费用非常低。
The most expensive service plan is their VIP plan.
最贵的服务计划是他们的VIP计划。
The VIP plan provides emergency services 24 hours a day with no additional service charge.
VIP计划提供全天24小时的紧急服务，无需额外服务费。
It also provides rebates to customers who don’t call for any service during the year.
它还为一年内未呼叫任何服务的客户提供返现。
In addition, QuickServe gives bonus points to customers for each year that they subscribe.
此外，QuickServe 会根据客户每年的订阅给予奖励积分。
These bonus points can be used to buy new appliances such as stoves and refrigerators.
这些奖励积分可用于购买新的电器，如炉灶和冰箱。
What does the company give to the long-term customers? - It gives bonus points to customers for each year that they subscribe.
公司给长期客户什么？——它会根据客户每年的订阅给予奖励积分。
The company provides a range of service plans, each with a different subscription price.
公司提供多种服务计划，每种计划的订阅价格不同。
If the business continues to grow, the owners may decide to take the company public.
如果业务继续增长，所有者可能会决定让公司上市。
This means that the public can buy shares of the company.
这意味着公众可以购买公司的股票。
It will then change from a privately-owned company to a public company.
它将从一家私人公司转变为一家上市公司。
The owners believe that their business is successful and can expand around the world.
所有者相信他们的业务是成功的，并且可以扩展到全球。
They also believe that taking their company public can make them rich.
他们还相信让公司上市可以让他们变得富有。
If the business continues to grow, the owners may decide to take the company public.
如果业务继续增长，所有者可能会决定让公司上市。
The most expensive service plan is their VIP plan.
最贵的服务计划是他们的VIP计划。
This means that the public can buy shares of the company.
这意味着公众可以购买公司的股票。
With each satisfied customer, more customers subscribe.
每一个满意的客户都会吸引更多客户订阅服务。
L3-U3-P2-3 Vocabulary : Sciences
Biology is the study of life, including its structure and evolution.
生物学是研究生命及其结构和进化的学科。
Biologists study how life survives and reproduces.
生物学家研究生命如何生存和繁殖。
Chemistry is the study of matter, including the structure of atoms and molecules.
化学是研究物质的学科，包括原子和分子的结构。
Chemists study how various substances interact with each other.
化学家研究不同物质之间的相互作用。
Astronomy is one of the oldest sciences.
天文学是最古老的科学之一。
Astronomers study the structure and evolution of the universe, including the study of stars, planets, and galaxies.
天文学家研究宇宙的结构和演化，包括对恒星、行星和星系的研究。
Geology is the study of the structure and history of the Earth and other planets.
地质学是研究地球及其他行星的结构和历史的学科。
Geologists study different types of rocks, earthquakes, and different layers of the Earth.
地质学家研究不同类型的岩石、地震以及地球的不同层次。
Mathematics is the study of numbers, shapes, patterns, and change.
数学是研究数字、形状、模式和变化的学科。
Mathematics is used by all other branches of science.
数学被所有其他科学领域所使用。
Who study how life survives and reproduces? - Biologists study how life survives and reproduces.
谁研究生命如何生存和繁殖？——生物学家研究生命如何生存和繁殖。
Chemists study how various substances interact with each other.
化学家研究不同物质之间的相互作用。
Biology is the study of life, including its structure and evolution.
生物学是研究生命及其结构和进化的学科。
Mathematics is used by all other branches of science.
数学被所有其他科学领域所使用。
Biologists study how life survives and reproduces.
生物学家研究生命如何生存和繁殖。
L3-U3-P2-4 Vocabulary : Disasters
Here are some types of terrible events that hurt or kill people.
这里有一些会伤害或夺走人们生命的可怕事件。
Earthquakes are caused by forces deep within the Earth.
地震是由地球内部的力量引起的。
During earthquakes, many people are often killed by collapsing buildings and bridges.
在地震期间，许多人常常被倒塌的建筑物和桥梁砸死。
Floods happen when rivers rise and overflow their banks.
洪水发生在河流水位上升并溢出河岸时。
Floodwaters damage or destroy many houses and businesses.
洪水会损坏或摧毁许多房屋和企业。
Fires destroy buildings, land, and forests.
火灾会摧毁建筑物、土地和森林。
There are many causes for fire, including lightning.
火灾的原因有很多，包括闪电。
In a hurricane, high winds destroy buildings and sometimes cause flooding.
在飓风中，强风会摧毁建筑物，有时还会引发洪水。
Some hurricanes have winds of more than 200 miles an hour.
有些飓风的风速超过每小时200英里。
Car accidents happen when cars collide or when drivers lose control of their cars.
车祸发生在汽车相撞或司机失去对车辆控制时。
One of the main causes of car accidents is driving too fast.
车祸的主要原因之一是车速过快。
What happens when people drive too fast? - One of the main causes of car accidents is driving too fast.
当人们开得太快时会发生什么？——车祸的主要原因之一是车速过快。
What are caused by forces deep within the Earth? - Earthquakes are caused by forces deep within the Earth.
什么是由地球内部的力量引起的？——地震是由地球内部的力量引起的。
Floods happen when rivers rise and overflow their banks.
洪水发生在河流水位上升并溢出河岸时。
When people are not careful ， they can start fires that can cause a lot of damage .
当人们不小心时，他们可能会引发火灾，从而造成巨大破坏。
In a hurricane, high winds destroy buildings and sometimes cause flooding.
在飓风中，强风会摧毁建筑物，有时还会引发洪水。
Earthquakes are caused by forces deep within the Earth.
地震是由地球内部的力量引起的。
There are many causes for fire, including lightning.
火灾的原因有很多，包括闪电。
Some hurricanes have winds of more than 200 miles an hour.
有些飓风的风速超过每小时200英里。
L3-U3-P2-5 Dialogue : Desk Assembly组装桌子
W: What’s in that big box you're carrying? 你搬着的那个大箱子里是什么?
M: It’s a new desk. 这是一张新桌子。
I just bought it, and now I have to put it together.我刚买的，现在我得把它拼起来。
W: Do you need any help? 你需要帮忙吗?
M: No, I don’t think so. 我觉得不需要。
I just need to get my tools. 我只需要拿我的工具。
I’ll need a screwdriver and maybe a hammer.我需要一把螺丝刀和一把锤子。
W: Don’t forget to read the instructions. 别忘了看说明书。
W: How are things going? 事情进展如何?
M: I’ m almost finished. 我快做完了。
W: Something doesn’t look right to me. 我觉得有些不对劲。
The right side is higher than the left side. 右边比左边高。
M: Oh, you’re right. 哦，你说得对。
It looks like I put a couple of screws into the wrong places.看起来我把几个螺丝钉放错地方了。
W: So now you have to take it apart. 所以现在你得把它拆开。
M: Great, and I thought I was almost finished. 对，我以为我快完成了。
W: I told you to read the instructions. 我告诉过你要看说明书。
Did you read them? 你看了吗？
M: No, I didn’t read them. 不，我没看。
I hate to read the instructions. 我讨厌看说明书。
I looked at them, but they were confusing.我看着它们，但它们让我感到困惑。
W: Well, this is what happens when you don’t. 好吧，这就是你不看的后果。
You were too impatient. 你太没耐心了。
Anyway, what can I do to help you? 话说回来，我能帮你什么忙?
M: Could you get another screwdriver and help me unscrew some of these screws? 你能再拿一个螺丝刀来帮我把这些螺丝拧开吗?
W: OK, but next time please read the instructions. 好的，不过下次请仔细阅读说明。
L3-U3-P2-6 Dialogue : Life and the Universe生命与宇宙
W: Do you ever look up at the sky and think about life and universe? 你有没有仰望天空思考过生命和宇宙?
M: I did when I was a kid. 我小时候做过。
But I don’t do that very much anymore. 但我已经不怎么这么做了。
Why do you ask? 你为什么问？
W: Sometimes I feel like I’m lost in day-to-day details. 有时我觉得自己迷失在日常的细节中。
Then when I look up at the sky, I see the big picture. 然后当我仰望天空时，我看到了大画面。
I appreciate things more, even the little things.我更欣赏事物，甚至是小事。
M: You sound like a philosopher or a poet. 你听起来像个哲学家或诗人。
I felt like that too when I was a kid.我小时候也有这种感觉。
W: Don’t you feel like that anymore? 你不再有那样的感觉了吗?
M: No, I don’t.没有
In fact, I try not to. 事实上，我尽量不这么做。
When I think about things too deeply, I get depressed. 当我把事情想得太深刻时，我就会感到沮丧。
It’s even a bit frightening.这甚至有点可怕。
W: Really? For me it’s just the opposite. 真的吗? 对我来说正好相反
Everything seems like a wonderful miracle.。一切都像是一个奇迹。
M: Doesn’t that frighten you a bit? 你不觉得有点害怕吗?
The universe is so large and we are so small.宇宙如此之大，我们如此之小。
W: What I realize is how little we understand. 我意识到我们了解的太少了。
We just need to appreciate our lives and not get lost.我们只需要珍惜我们的生活，不要迷失方向。
M: Sometimes being lost isn’t so bad. 有时候迷失并不是那么糟糕。
Do you know the expression "ignorance is bliss"? 你知道“无知是福”这句话吗?
W: Sure, I’ve heard it many times. 当然，我已经听过很多次了。
To be ignorant is to be happy.无知就是快乐。
M: Maybe it’s true. 也许是真的。
Maybe it’s best not to think or know too much.也许最好不要想太多或知道太多。
W: No, that’s not for me. 不，那不适合我。
I want to understand as much as possible. 我想要尽可能多的了解。
That’s why I became a scientist.这就是我成为科学家的原因。
M: Well, I respect your choice but it’s not for me. 好吧，我尊重你的选择，但这不适合我。
If understanding is painful, I’d rather not understand.如果理解是痛苦的，我宁愿不理解。
