我第一次遇到苹果审核结果other的时候是在6月中下旬。
苹果给到的邮件回复如下
Hello,
Thank you for submitting your app for review.
We need aditional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or aditional information from you at this time.
If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved.
If you have not heard back from us after 7 business days from the date you received this message and would like to inquire about the status of our review, you may file a request via the Apple Developer Contact Us page.
Best regards,
App Store Review
当时还是可以在7个工作日之后通过联系我们的页面向苹果审核团队发出咨询。
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但到9月10日左右开始,苹果对other调查邮件模板做出了修改:
Hello,
Thank you for submitting your app for review.
We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time.
While there may be a delay due to high submission volumes, we are working to complete our review a[soon as possible. If we notice any isues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved.
We will notity you as soon as there is new information to share. Other review inquiries may be filed via the Apple Developer Contact Us page.
Best regards,
App Store Review
邮件表明由于最近提交量大,会尽快进行审核。
APP审核状态咨询的邮件回复(现在还会用中文来回复了。。)
感谢您联系 App Store 审核团队。 我们非常理解你对 App 审核时间延长存在顾虑。但是,由于提交量巨大,我们仍需要更多时间进行审核。 我们已将你的请求升级至相应的内部团队,但是我们无法提供预计完成时间。审核完成后,我们将在 App Store Connect 的“App 审核”部分中通知你要采取的所有后续步骤。
Thank you for contacting App Store Review. We understand your concern regarding the extended review time of your app. However, we still need additional time for review due to high submission volume. We escalated your request to the appropriate internal team, but we can't provide an estimated completion time. When the review is completed, we'll notify you about any next steps in the App Review section in App Store Connect.
👇9月前的邮件回复模板:
我们非常理解您对 App 审核时间延长存在顾虑。但是,我们仍然需要更多时间来进行审核。 我们目前没有对您的 App 采取任何措施,并且已将您的请求升级至相应的内部团队。完成对您 App 的审核后,我们会在 App Store Connect 的“App 审核”部分中通知您,告诉您需要采取哪些后续步骤。
根据我的经历和与其他开发者交流总结发现,苹果对于正在调查中的账户是随机进入审核状态。我的账户在6月中下旬提交至今仍然未有任何回复(期间已经咨询APP审核状态N次,但苹果邮件回复的内容模板一致,没有任何实质性的内容),但某些开发者在调查一个月左右就会出结果,4.3、2.3.1、封号等。
账号关联、链接等不一定会触发账号调查,目前估计是代码、请求域名、静态资源等可能触发的账号调查。(机审不过,大量账号在同一时间批量进入账号调查)
因为公司业务需要,目前所提交的新账号都在调查中,真的是。。苹果能不能麻溜点快速给结果。欢迎各位交流,分享上架经验~~