The cruelest weapons today's teachers possess are the tongue and the sneer; what teachers say or fail to say, and the way they offer praise or blame, can determine the degree to which order pre- vails in their classrooms.
同理心
与孩子沟通时，站在孩子的角度
备注：
video clinic是外国老师上课的录像 大家观看翻译并分析讨论
