a experiment involved more than hunderands of office worker found that. the artificial intelligence(AI) can greatly help the but also can hurt the worker performance
in the past year, designed used in the human level operate AI tools was more and more popularity.
it include the openAI 's chatGPT, google's bard and microsoft search engine bing
such tools, also called the chat GPT or generative AI, is the computer-powered system.
the designed purpose is to interact with human smoothly, and carry out the high level writing and creative works.
recently months, these tools have show the ability in the high level .
it led some experts warned that, the generative system AI can replace many worker in some industries eventually.
this year, harvard business school and other organization research carry out an experiment.
the purpose is to test how degree the AI can help the worker to complete their usual work and task.
it involved more than 700 consultants come from masazh state boshidun advice group.
harvard business school published the experiment result as a working paper recently.
the main research show that, the tools like chatGPT can greatly improve the worker performance.
for example, the researcher found, on average the worker use the latest chatGPT can completed more the worker no use the chatGPT.
under the help of AI, the task speed more 25% faster.
the team of research found, the quality performance of consultants use the chatGPT4 increasly about 40%.
the work task in the research include 4 inspect: the creatively; the analise thinking, the writing, and persuasiveness.
the team show the example work task in every area.
the example in creativity is take at least 10 ideas for a new shoes in the underservice market or sport.
in the writing aspect, the consultants were required to write a press release with marketing copy for new product.
in order to show the persuasiveness , the worker was required to write a letter, to explain why the particular product can beat the competitor.
the harvard business school ZDA is the main writer.
he told the technology website venturebeat, he thought the result is very important, because it show that, the AI tools even can help the the people who get high educated , rich experice workers.
in fact, we can increase the performance of consultants from high paid, high skilled ...
i want to say that let impressive, DK said.
the researcher said, the situation is especially true in the area that the AI not good at.
the report said in the tasks of AI good at, the experiment show it can significantly increase the human performance.
but in the tasks the AI not suitable, the human rely the AI too much, can lead to more mistakes.
the researcher report show, the consultants use the AI to complete to unprepor tasks is decreased 19% contrast with the consultants no use the AI .
the experiment also show the different methods use the AI to improve their work.
the research said, some woker purposely divide the task, part of them entirely completed by AI tools; the others all completed by worker-self.
other worker choose use the AI tools in all tasks, and continuily interact with technology.