1. I hope you will be satisfied with our products.

2. we are happy to tell you we may ship the goods after September 8.

3. We regret any delays in your production caused by missing parts in your order.

4. You will earn 2 percent discount when you pay cash.

5. You could obtain refunds if the goods you returned are clean and usable.

6. Fresh order 新订单 Repeat order重复订单  Initial order首次订单  Trial order试销订单  Cancle an order取消订单 Reinstate an order恢复订单

7. We are pleased to inform you that ...

8. We have pleasure in informing you that...

9. The purpose of this letter is to inform you that(of)...

10. The object of this letter is to tell you that (of）...

11. Please inform me that...

12. I will thank you for your informing me that (of）...

13. I should be glad if you would inform me that (of)...

14. Enclosed please find...

15. We enclose herewith...

16. We attached (hereto)...

17. We have pleasure in enclosing herewith...

18. I will inform you the details in my next. / I will inform you more fully in my next, 关于详情，将于下回奉告。

19. We hope to receive your favour at an early date.

20. Your prompt reply would be greatly appreciated. / We look forward to your early reply./We are looking forward to receiving your early reply.