This class we learn about artificial intelligence(AI), thenew trends in technology development process. It is said that AI will lead tohigher efficiency and less need for labors.
Before I take this class, I was always confused about theword AI. Because in Chinese language, it seems the word AI has been over used.For example, we have smart bulb, it is smart because it lights up automatically,and save labors on repeatable work; we have smart speaker, which can completehuge projects that usually need several people to finish. However, these arenot what so called artificial intelligence at all!
What is AI on earth?
Humans are intelligent, because we can speak, communicateand learn. AI is the way that a machine can do similar activities and forecast,project, and learn from observe and data through training. They learnstatistics and symbolic, recognize speeches and pattern, and they can classifyand predict. That’s their main characteristics. Machine learning focus on datalearning, rather than being explicitly programmed for a particular outcome. Butby deep learning, AI can simulate human brain.
There are different categories of AI.
First, there are supervised learning and unsupervisedlearning.
Supervised learning means human guidance is necessary.During the process, we give input, and get output. The example is Facebookphoto recognition. You guide by typing in the name on the picture.
Unsupervised learning is another important branch, whichmeans the learning process doesn’t need human guidance. A good example is AlphaGo.The main idea is if you play right, you earn score; if you are not right, youlose score. In 3 days, machine learn toplay the complex game of go from millions of games and beat human beingschampion.
The advantages of AI technology are very obvious. It enablesus to process huge numbers of information and handle tough situations human cannotaccess. The wide use of AI has greatly changed our daily life. When we searchon Amazon, it will recommend us commodities based on our searching history; whenwe go to some banks, their systems will give us financial products recommendationaccording to our financial position and risk appetite. And systems like Watsonhave proved that technology can reform the way we work. AI can improves whatyour business is already, enable your business to do what otherwise can’t do.
However, there are still some different voices about AI.
One concern is the hidden risks. If data is not correct,hidden biases will occur. Second, we are not fully prepared for embracing AI,not only because the high cost to accept it, but also the unemployment and otherside effect outcomes. What’s more, most sensible information cannot beprocessed by machine. By acknowledging the world, there are lots of feelingswhen we make a decision. Especially in financial and banking field, it is not atotal rational market.
Limitations of AI will definitely affect the way it changes the existing world.
China want to be a leader in AI. Our bank has investedheavily in AI. One of our greatest advantages is the big data we have. Throughdigging historical data, AI helps to analysis our customer base and save substantiallyendeavors. For example, we applied AI in finding potential leaders in specificindustries. We collected many data, and comments by experts in regularlanguages. AI helped us to find out 400 firms within few hours, compared toseveral months before. Hopefully we will retire when this technology growsmature
