A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the globally recognized standard for the practice of business analysis. The BABOK® Guide describes business analysis knowledge areas, tasks, underlying competencies, techniques and perspectives on how to approach business analysis.
BABOK 这本书，对于想从事BA的小伙伴，可谓是一本百科全书，书中接受的模型或案例覆盖了项目前期、中期以及后期，绝大多数工作场景中遇到的问题。
1. Business Analysis 是什么？
Business analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. Business analysis enables an enterprise to articulate needs and the rationale for change, and to design and describe solutions that can deliver value.
BA涉及的需求来源很多，有战略、技术、运维等等，无论是商业分析还是业务分析，虽然偏重不同，但是身为BA,首先要去明确定义needs本身，这更多的是澄清和对齐“痛点”或者“问题”；第二是建议solutions,这里的solutions更多的是从业务价值出发，带给stakeholder 最大业务价值的solutions.
2. 谁是Business Analysis？
Business analysts are responsible for discovering, synthesizing, and analyzing information from a variety of sources within an enterprise, including tools, processes, documentation, and stakeholders.
BA这个title在不同的公司，是不一样的叫法，business architect, data analyst，management consultant，product manager，product owner等都会涉及到BA的工作。所以，我们无法从职位名称局限太多，但是从BA的职责来看，针对业务方问题、目标，澄清、对齐，给出实现业务价值的战略分析、解决方案，架起了stakeholder和项目团队（e.g. IT团队）的桥梁。另外，由于BA是多方的“接口人”或者“中转站”，连接不同的利益方，促进沟通和合作，也是BA需要有的软技能。
