We have started your app's review, but we were unable to successfully access all or part of your app.(我们已经开始对您的应用程序进行审核,但无法成功访问您的应用程序的全部或部分。)
In order for us to continue the review, you will still need to provide a functional demo account that gives us access to all parts of your app so that we may fully review its content, features, and functionality. If all or part of your app is restricted, you will still need to provide a whitelisted demo account that gives us access to your app. Note that providing a demo video showing your app in use is not enough for us to continue the review.(为了我们能够继续进行审核,您需要提供一个演示功能的帐户,该帐户可让我们访问您应用的所有部分,以便我们可以全面审查其内容,功能。 如果您的应用程序全部或部分受到限制,您仍需要提供白名单的演示帐户,以使我们能够访问您的应用程序。 请注意,提供演示视频显示您的应用程序,不足以让我们继续进行审核。)
Next Steps(下一步)
To help us proceed with the review of your app, please provide a user name and password in the App Review Information section of App Store Connect. Please be sure that the demo account includes content that demonstrates the features and functionality available in your app.(为了帮助我们进行您的应用程序审查,请在App Store Connect的“应用程序审查信息”部分中提供用户名和密码。 请确保演示帐户中包含演示您应用程序中的所有功能。)
To provide demo account information:(要提供测试帐户信息:)
- Log in to App Store Connect(登录到App Store Connect)
- Click "My Apps"(点击"My Apps")
- Select your app(选择你的app)
- Click on the app version on the left side of the screen(点击屏幕左侧的应用版本)
- Scroll down to "App Review Information"(滚到“应用评论信息”)
- Select the "Sign-in required" box(选择登录框)
- Enter demo credentials in the "User name" and "Password" fields(在“用户名”和“密码”字段中输入测试账号和密码)
- Once you've completed all changes, click the "Save" button at the top of the Version Information page(完成所有更改后,请点击“App 信息”页面顶部的“存储”按钮)
Please see attached screenshot for details.(有关详细信息,请参见所附的屏幕截图。)
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.(由于您的App Store Connect状态为“拒绝元数据”,因此我们不需要新的二进制文件。 要修改元数据,请访问App Store Connect以选择您的应用并修改所需的元数据值。 完成所有更改后,请在解决方案中心中回复此消息,我们将继续进行审核。)
这个问题是说你的app需要登录才能使用,你没有提供可登录测试的账号,或者提供的账号不能访问所有的功能。
在这个地方选择需要登录,填写你的测试账号和密码(一开始我以为是填苹果开发者账号),如果有多种权限的多个账号,可以写在备注里面,并备注说明一下。
修改完后点击页面最上方有存储按钮,注意,不用重新提交审核,直接在解决方案中心回复“我已完成所有修改”,苹果会继续审核你的app,不用再排队等待审核