Topic: On-the-job learning
一、Key competencies
二、Stating levels of confidence
认识自己是真正的智慧。下面是一些在一个特定的方面描述不同层次的意识和信心的短语。
对于你很懂的事，你可以说：
I know the company's products inside out.
I know this target demographic like the back of my hand.
你也可以用comfortable in 或者 comfortable with来描述你对某事的高度信任。
I'm pretty comfortable with being in charge of projects.
I'm quite comfortable in my domain knowledge.
当你在某个方面有一定的知识，但还不够时，你可以说：
I think I only have a partial understanding of the data-driven approach.
最后，当你很少甚至根本不了解某事的时候，你可以说：
I know next to nothing about strategic orientation.
I haven't got a clue about who our main competitors are.
三、Confirming concepts and obligations
当你想确认你正确地理解了一个概念或义务时，你可以使用像这样的表达方式：
If I'm not wrong, I need to plan my team's sales strategies in line with company strategies.
If I understand correctly, sales managers are responsible for training the sales staff?
As far as I know, we should receive data from the Business Intelligence team, right?
As I understand it, the area where I'll be spending most time will be product expertise.
你也可以直接陈述你的不确定：
I'm a little uncertain as to my role in promoting company-wide product expertise.
或者你可以简单地问一个问题：
This is where I come in, right?
Where do I come in during this process?
四、Making indirect requests
你可能知道，你可以使用进行时的形式与动词如think 和 consider使用使你的意图不那么强硬。注意过去进行时比现在进行时听上去稍微柔和点。
I'm considering running training for you guys on sales techniques.
I was thinking about raising our sales target.
你也可以使用这种结构来作出间接请求。
I was wanting to establish a support network in the office.
这里说话人的实际意思是他希望听话人对建立起这个网络给他些建议。
下面是几个例子：
I'm hoping to join some office activities so I can make friends.
I was wondering how I can get access to more sales information.
I'm considering finding out more about the company structure.
五、Tag questions for confirming
反意疑问句对于确认信息是有用的。一般情况下，规则是一个肯定的陈述后跟一个否定的反意疑问句，反之亦然。
There is an IT department, isn't there?
I don't need to do the training myself, do I?
在反意疑问句中的降调通常会显示说话人对语句是相当肯定的，而上升的语调往往会表示不确定性。听这两个例子。哪一个听起来更确定？
I don't need to use a key card to enter the office, do I?
I don't need to use a key card to enter the office, do I?
在日常讲话中，听到人们使用反意疑问句但不遵循‘标准’的结构是很普遍的。在这些例子中，最初的动词和反意疑问句中的动词都是肯定的：
So I'll need to talk to Elaine if I want to get my personal locker, will I?
So I can just message him when I've got tech issues, can I?
We have regular office outings, do we?
六、Summarizing possible actions
当你一下收到大量的信息时，总结一下，并确认你的下一步行动应该是什么是一个很好的想法。
You're saying the best person to talk to about getting a locker would be Elaine.
You've also mentioned that Kitty from HR is the organizer of the happy hour?
In other words, the best thing to do would be to message Cleveland directly?
What I should do is just go downstairs and ask her if I can help out.
By talking to Elaine, I would also get information about upcoming office events?
注意你可以用情态动词would来讨论可能的动作和结果。
七、Offering your ideas 提供想法
你可能开会的时候会有希望分享的一些想法。一种提供你的想法的方法是以something that或者one thing that开始来获得其他参与者的关注。
请注意这里描述一个想法出现的短语动词：come to mind, strike me 和 come up。
Something that came to mind was that it might not match our customer base.
One thing that struck me was how bulky and heavy it was.
One idea that came up was whether we should reconsider our sales strategy.
增加你的想法的影响的一个办法是添加你是如何想出它的背景信息。
Something that came to mind when I was reviewing the design was that it might not match our customer base.
One thing that struck me as I looked at the new product was how bulky and heavy it was.
八、Asking about previous actions
询问以前的行为
当你问你的同事以前做了什么时，最好不要过于直接。例如，你可以使用一个被动结构，而不是直接指人：
Has any research been done on the African market?
如在下面的例子中一样，如果你包含附加的抽离或软化的语言，总是更安全些：
It doesn't seem like any project has been run to collect our customers' experience using the new projector, is that right?
I'm wondering what's been done up till now about improving our brand image.
I'm curious to know if any research has been done in this area.
九、Expressing willingness
表示意愿
以下是一些用来表达你愿意承担任务的有效的短语。
I'd be really keen to lead the project.
My team would love the chance to investigate the root cause of this problem.
I'd be more than willing to take on the user research.
I'd like to put myself and my team forward for solving this problem.
你可以用a good fit这个短语来强调你是一个合适的选择。
I think I'd be a good fit for this project.
以下是淡化你不希望承担或者你认为你不能胜任的任务的愿意的方法。
I could give it a shot if it's considered really urgent.
I guess our team could take it on if everyone agrees that it's top priority.
十、Reflecting in a journal
在日记中反思
每一天，在工作和学习中发生着不同的事情。写下带有关键事件的日记可以提供一个有着你的表现和进步的宝贵的记录。它也允许你从一个不同的，更客观的角度看你所做的。
当你在反思你的一天时，通过一系列的问题来引导你自己是有帮助的。下面是几个例子：
What happened today? What was the cause? What was the outcome?
What were today's highlights? What were the setbacks?
What did I do well? What did I not do so well?
What would I do differently next time? What can I practice doing better right now?
随着你继续更新你的日记，取决于你发现它们有用，你可以添加或删除这些指导性的问题。记得要回到以前的部分，并反省你在那个时候提出的建议现在是否适合你。
十一、Describing how you're adapting
描述适应
Adaption，或者适应一个新的环境，可能是具有挑战性的。让别人知道你过得怎样是有帮助的。如果你发现了很容易学的东西，一个很好的说法是：
I got the hang of all of our product lines quite easily.
当适应需要一些努力时，你可以使用像这样的短语：
It's taken me a while to understand the concept of strategic orientation.
I've finally managed to push our team forward in meetings.
你可能会过高或低估适应某事需要的努力。请注意以下三个句子中的信息是如何被给出的：
I've found it surprisingly difficult to engage in a discussion with people from different time zones.
I've finally managed to push our team forward in meetings, which wasn't as easy as I'd imagined.
I got the hang of all of our product lines quite easily, which came as a big surprise.
十二、Planning improvements
描述提高的方法
在反思你的表现后，你可能会提出一些改进的方法。你可以描述过去发生的但你希望会做的不同的事情：
I didn't think of it then, but what I should have done was create an online shared space.
你可以展望未来：
So, one thing I need to do is reassess how I approach people with more experience than me, so I can improve my communication.
Next time, when I'm having a meeting, I should also be keeping in mind that I represent my whole team.
如果你不确定你的想法是否行得通，你可以尝试更加婉转地表达你自己的想法：
I don't know if it's going to be any faster, but next time I might just book a meeting with someone who's got the knowledge.
