PartI Introduction 2
Chapter 1 Managers and Management 2
Who Are Managers and Where Do TheyWork?4
RIGHT OR WRONG? 5
What Is Management?6
FROM THE PAST TO THE PRESENT 7
What Do Managers Do? 8
DEVELOPING YOUR Political SKILL 11
Why Study ?14
and the survey says...14
What Factors Are Reshaping and Redefining
Management? 16
Review and Applications 18
CASE APPLICATION A New Way of Working 21
History
A Brief History of Management's Roots 23
Management 23
Classical Approaches 24
Behavioral Approach 25
Quantitative Approach 26
Contemporary Approaches 26
Chapter 2
apter 2 The Management Environment 2
What's the New Economy Like? 30
TECHNOLOGY AND THE MANAGER'S JOB the Way Managers Manage 3: Changing and Improving
What Is and How Does It Organizations? 32 FROM THE PAST TO THE PRESENT 36 RIGHT OR WRONG? 38
What Does Society Expect from Organizations and Managers? 38
and the survey says... 40
DEVELOPING YOUR Ethics SKILL 42
What is Today's Workdorce Like and How Does It Impact the Way Organiza tions Are Managed? 42
MANAGING DIVERSITY The Paradox of Diversity 43
第一部分引言2
第一章经理与管理2
谁是经理，他们在哪里工作？4.
对还是错？5.
什么是管理？6.
从过去到现在7
管理者做什么？8.
发展你的政治技能11
为什么要学习？14
调查显示。。。14
哪些因素正在重塑和重新定义
经营16
审查和申请18
案例应用一种新的工作方式21
历史
管理根源简史23
管理23
经典方法24
行为方法25
定量方法26
当代方法26
第2章
第2篇管理环境2
新经济是什么样的？30
技术与管理者的工作管理者的管理方式3：改变和改进
什么是It组织，它是如何组织的？32从过去到现在36对还是错？38
社会对组织和管理者有什么期望？38
调查显示。。。40
培养你的道德技能42
今天的工作力是什么样的？它如何影响组织的管理方式？42
管理多样性多样性的悖论43
