1.3 APICS Frameworks

The SCOR model is part of an enterprise portfolio describing the critical elements in a value chain.

Including SCOR, the APICS framework portfolio consists of the Product Life Cycle Operations Reference model (PLCOR), Customer Chain Operations Reference model (CCOR), Design Chain Operations Reference model (DCOR), and Managing for Supply Chain Performance (M4SC). 

For more information, services, and training related to these frameworks, please contact APICS Corporate Development at corporatedevelopment@apics.org.

SCOR模型是描述价值链中关键元素的企业投资组合的一部分。

包括SCOR在内,APICS框架组合包括产品生命周期运营参考模型(PLCOR)、客户链运营参考模型(CCOR)、设计链运营参考模型(DCOR)和供应链绩效管理(M4SC)。

有关这些框架的更多信息、服务和培训,请通过corporatedevelopment@apics.org联系APICS Corporate Development。


Graphic 1: APICS Frameworks and relationships; credit: Ericsson, Lars Magnusson

The key focus of the APICS frameworks are:

• Product Life Cycle Operations Reference model – PLCOR

    o Manages the activities for product innovation and product & portfolio management –idea-to-portfolio

    o Key capabilities: Plan, Enable, Ideate, Develop, Launch, Revise

• Customer Chain Operations Reference model – CCOR

    o Manages the customer interaction process – lead-to-contract

    o Key capabilities: Plan, Relate, Sell, Contract, Assist

• Design Chain Operations Reference model - DCOR

    o Manages the product and service development process – portfolio-to-solution

    o Key capabilities: Plan, Research, Design, Integrate, Amend

• Supply Chain Operations Reference model - SCOR

    o Manages the business activities associated with all phases of satisfying a customer’s demand – opportunity-to-payment

    o Key capabilities: Plan, Source, Make, Deliver, Return, Enable

• Managing for Supply Chain Performance – M4SC

    o The process that translates business strategies into supply chain execution plans and policies – strategies-to-plans and procedures

    o Key capabilities: Align Strategy, Networks, Processes, Resources


Graphic 2: This graphic illustrates the Level 1 processes for APICS frameworks

APICS框架的主要关注点是:

• 产品生命周期操作参考模模– PLCOR

    o 管理产品创新活动和产品及产品组合管理-创意-组合

    o 关键能力:计划、启动、构思、开发、发布、修改

•  客户链参考模型- CCOR

    o 管理客户互动过程-导入合同

    o 关键能力:计划,联系,销售,合同,协助

• 设计链操作参考模型- DCOR

    o 管理产品和服务开发流程-从组合到解决方案

    o 关键能力:计划、研究、设计、集成、修改

• 供应链运作参考模型- SCOR

    o 管理与满足客户需求的所有阶段(从机会到付款)有关的业务活动

    o 关键能力:计划、来源、制作、交付、返回、启用

• 管理供应链绩效- M4SC

    o 将业务策略转化为供应链执行计划和策略的过程——将战略转化为计划和流程

    o 关键能力:协调策略、网络、流程和资源

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