网友信的内容( Complaint letter )↓
Refund now!
Registered and used ofo in my Alipay app,more than a month ago i requested a refund but failed again and again since then.So i contact you with this email in person,asking for immediate refund. My Alipay account is:********
Refund me or i will consider to sue you.¥199 is no big money. But it's my money and it's my right to have it back.
sue v.控告
ofo回复道歉信(apology letter)↓
Dear customer,
Thank you for contacting ofo and we are sorry for any inconvenience caused to you!
We have helped you refund the money so please kindly check it.
All you kind understanding and cooperation are deeply appreciated!
Kind regards,
Betty Zhao
ofo Support Team
regards n.问候
看法(opinion)↓
既以共享经济为名，就要对消费者负责到底
In the name of sharing economy, it is necessary to be responsible to consumers.
火爆的共享经济，不少是被资本催熟的产业。
The hot sharing economy is a lot of industries that are being capitalized by capital.
资本游戏本身没有原罪，但当它们离场后，埋单的往往是消费者。
Capital games themselves have no original sin, but when they leave the market, it is often consumers who pay for the bill.
希望中国的创业者们正视问题，尽快认清一点：靠资本收割流量，薅消费者的羊毛挣快钱，这条商业逻辑“此路不通”。并且，在反思之后，能够有所行动。
I hope that Chinese entrepreneurs will face up to the problem and recognize one point as soon as possible: relying on capital to harvest traffic and smashing consumers' wool to make quick money, this business logic "is not feasible." And, after reflection, you can act.
entrepreneur /ˌɒntrəprə'nɜː/ n.企业家
harvest v.收割
feasible a.可行的
