inbox – an electronic space or a real box that holds emails, papers, and other things that one needs to read and respond to

• Mike has two inboxes on his desk: one for things that have to be responded to right away, and one for things that he can read whenever he has some free time.

mailroom – a room in a large office building where mail is organized so that it can be given to the right people

• Every afternoon the mailroom receives thousands of pieces of mail and the workers have to deliver them to the right people by 5:00 p.m.

mail slot – a small box that has a person’s name on it and holds mail for that person

• When you go on vacation, don’t forget to put an “out of office” sign on your mail slot, so that people know you won’t be coming in to get your mail.

intra-office – within one office or office building

• Kelly works in this building on the 29th floor, so if you want to send her something, you should put it with the intra-office mail.

inter-office – among many offices or office buildings

• Many companies have inter-office mail, because having someone take large bags of mail from one office building to another is cheaper and faster than using the regular mail service.

memo – memorandum; a short written document that describes something at work, usually with four lines at the top: the name of the author, the name of the person it’s going to, the subject, and the date

• The president doesn’t have time to read a long report, so please send her a one-page memo that describes the report’s most important ideas.

junk mail – mail or email that doesn’t have any useful or helpful information and that one throws away or deletes without reading; spam; unwanted mail or email

• If you receive a lot of junk mail, you can call this phone number and ask to have your name taken off of many companies’ mailing lists.

to sort– to put things in order; to divide things into different groups or categories * Please sort these books by author, so that everything written by Tolstoy is on the right and everything written by Dostoevsky is on the left.

to download – to copy a file from the Internet or a large network computer onto one’s own computer

• Do you download music from the Internet?

spam filter – the part of an email program that keeps spam, or unwanted emails, from coming into an email inbox

• If your spam filter is too high, some of your friends’ email might go to your spam folder where you won’t see it.

trash – garbage; a place to put things that should be thrown away or deleted

• I accidentally deleted a very important email, but I was able to find it in the trash folder and save a copy of it.

to forward – to send an email that one has received to other people

• When your sister sends you an email with the photos from the party, please forward it to me.