White shirts, red wide-leg pants, red lipstick, often eyelashes, sparkling, smiling. The wind flutters in the air, and it let me forget that she turned from sales to financial senior manager. A big career change! Selling to the market, personnel, self-media, trainers, etc., Finance turn-to-sale is a career path, and from the sales of Zhang Yang radical to financial data, focus and careful patience is really a very human path! How does she do it? What are the powers and insights we can draw from here? I am with her, she laughs, the cheek dimple is beautiful...
On that day, in the afternoon before the Spring Festival holiday we had finished our respective global department meetings. The winter sun, like the mid Summer sun, came in very brightly through the window. She spoke, I listened. This process, I feel hotter, she brought the heat or did my internalization of her language inspired my thoughts in the heat?
She said that on the same day in 2002, the interview was held in the enterprise 7 days ago. The interview opened a different life. On the 7th day, I took a break from the Spring Festival holiday, the same myth!
The general interview is an interrogation model, to introduce yourself, such as why are you applying to work for our company? .... Yunyun, then listen to the "judge" say coldly: You go back and wait for the notice!
On that day, this was not the case. The first interview was a telephone interview with Human Resources. I remember that the first call was a solicitation inquiry: "Do you have a telephone interview now? If it is not appropriate, we will spend some time....."
Attitude, she just graduated from a small business and was murdered. She really thinks it is a voice of nature. She intuitively feels that this is her destination. She will not give up, she is eager to answer, fluently, and the phone call ends. I got feedback on the spot. "I appreciate you very much. I will ask the department manager who needs the staff to give you a second interview. Good luck!"
On the second day, she received a notice to attend the second interview. Early morning, she looked in the mirror, and thought about the various questions that would be asked. She envisioned various answers, and it was only a college degree, not English. Ok, can such a big company accept it? .... Go all out! She asked herself to answer herself..... Later, she realized that the manager of the second interview was the first employee recruited by the company in China. The question of direct burning in the interview was: "Do you like money?"
Generally, he or she who is asked this question will be very cautious, and she didn't want to think about it and she said, "Like!"
“Talk about why?”.... Barabala, omitting 1000 words here, just remembering that when she finished, the first employee of this famous company told her, “You are the person we want because there are still several interviews. You have to choose it, you will wait for me to notify you at 4 o'clock."
4 o'clock is a specific time and it is not ambiguous. After many years, she knows that it is "ownership", that is "accountable", that is “responsible”, That is “accountability””reliability””drive result”! The expression and connotation of the other is a deadly corporate culture that she likes and appreciates. It is her motivation to inspire youth to inspire. Afterwards, she is even more moved. She not only passed the interview, but also was given a choice. Opportunity!
The first employee of the famous company chose her. She chose this company, and the first employee coached her on the right track in the telemarketing position. It was a passionately burning day, direct marketing with a novel Sales model. The rise of China's economy and enterprises and the surge in demand for IT equipment, and the phone orders such as snow. Noon is the eating rhythm of McDonald's and KFC, drinking water at the table, going to the bathroom and go running back...
Six months later, another manager became her boss, talking to her one-on-one and asking if she thought about doing better? The central idea was that the boss wanted to help her to take another step. The boss is not picking up her hand but asking her to make a phone call to sell the time to the customer, analyzing the length of time spent before the customer orders, and watching the phone win the order. Ratio, see the time the customer waits on the phone.......
That patience and professionalism is the most original model she brought with her subordinates today. After repeated tutoring, she speeded up the number and time of weak access calls and improved the conversion rate of the phone and the order, that year she became top sales....
After half a year, she was promoted with a raise, and she was on a roll. However, the dark clouds came unexpectedly. A younger brother who was dear to her died suddenly suffered a car accident...
The phone calls from the customers who asked her for quotations could no longer excite her. Every day she was in a daze. She could not hear the sales calls. She did not have the strength to make a quotation. She took a week off and tried to adjust. She returned to the client and asked her to go. Where is it? What happened, she would cry, the order could not go on. She was a walking dead. She said that it was a slap in the face of sales to the customer, she said to the boss with difficulty, "I should resign, can not drag your back to sell Performance, this is also responsible for the customer to the company."The boss looked at her, quietly and gently said: "Is this the best decision? The family's departure is sad, it takes time to heal, we need to survive in healing, the family needs to expect, nothing Is it the expectation of yourself and your family? Maybe there are other positions that can be quieted to try?"
The manager named Jean is the bright light in the dark night. It is also the reason why she thinks that she has always wanted to be in this company forever. The manager actually helped her find and recommend two positions to encourage her to try. One is the marketing department. One is the order management plus data analysis report. She chose the latter since data does not speak. The data needs her single focus, and the data goes from day to day, the data is disorderly and orderly, and many improvements can be seen in the process. The problem of efficiency, such as sales orders frequently rejected by the finance department, is hurting sales. Efficiency is money, frustration is helpless, loss is rework is the loss of customers....
The traditional finance department will not pay attention to these, and maybe even give them the knife."Live it! There must be a reason. It must be knowing what to do, being smart about it!"
She silently analyzed the reasons for these rejections. There are always more than ten kinds of problems. There are solutions to problems. It is easy to understand sales and find ways from sales. She lists the ways to improve. She is going to talk with the sales manager and communicate with the sales staff. She went to the finance department and talked about the improvement process, showing ways to improve efficiency and effectiveness on both sales and finance. The difficulty of actively solving problems of others is actually the way to solve and get out of their own difficulties. Through process improvement, finance and sales are really more efficient. At the time, the top reject rate was up to 49%, and the sales were averageing around 20%. Later, it was reduced to around 5%. ...She also felt the achievements from the busy time and time. "My brother also wants to see this and has been making progress!" She was pleased.
In this position, I am looking at the light and shadow for 6 years! The sales operation department that shifts from sales to order management is such a silent voice!
With enterprise development and sales system upgrade, the financial system needs to cooperate. She is competent and unshakable and has become a bridge to connect the two, but also needs to learn more and understand financial knowledge. With the system upgrade completed, she is already a financial expert.
At this time, the direct manager was already other people, but still gave her the choice, asked her, do you want to go to the financial department or project management at sales operation.
She chose finance, no reason, just intuition!
Financial sector is the financial background professionals. She didn't have the background, has a down-to-earth self-confidence, and it is also her the beginning of another stage of life, son grow up, no longer need to mother care, she should feel relaxed , but she feel weightless, In particular, when her son does his homework, she can't help him anything (coach)In his homework . The sense of emptiness is intensified, and the son pointed out sharply that many parents expect and require their children to do refresh all day, but themslves stay at the comfortable Zoe,it is a joke! She told herself she couldn't be the joke!
She and her husband discuss making another life, watching life grow up, being a gardener, busy, there is no joke, life has a center of gravity? No, Her husband , the gentleman said that people must live their lives, have taken care of a life, and have already had the joy and joy...
"So grow up on yourself?" she said.
"Okay," husband answered.
How to grow? She chose the Finance Professional MBA, at Xiamen's most famous professional institution, Xiamen University!
Three years of MBA time, every weekend to do back to students, literally learn to use! Learn the concept of our work, and then go to the meeting and financial colleagues discuss the capability and confident at, because financial financial language, used to be a layman, now with the incident as a door or gate in anytime and anywhere, this kind of control over professional ability is so wonderful, remember to learn how to read financial three statements: the balance sheet, income statement, the cash flow statement, now every minute to guide financial management now.
During the three years of MBA study, there was a chemical reaction between young and experienced partners who were eager to progress and grow in campus and different industries. A case was discussed with different backgrounds in different industries, and those views and opinions were presented in the collision process with rich imagination.
Sheena iyengar, a blind man writer, leading-edge psychologist, professor at Columbia business school, of the world's top 50 management thinker, TED speech accumulative total 5.86 million people watched, because he is the thought of "choice" : "in humans and apes, compared with other animals, and no obvious advantage. They can neither fly nor have sharp claws. So how do humans compete with other animals for limited resources? This requires humans to explore the environment more actively and find resources earlier than other animals. The essence of exploration is actually selection. For example, if you see a fork in the road, do you take the familiar road? Or take a new road? See the thing that did not eat, be to abandon directly? Or offer to taste? In the process of constant exploration, human beings are constantly faced with choices. Over time, the choice, has become a kind of instinct. Since it is instinct, it needs to be released. It's like eating when you're hungry and sleeping when you're sleepy. With the instinct to choose, you have the impulse to choose. Humans are the most inclined to choose, and the least tolerant of not choosing. ... What is the use of choice from the point of view of the entire human race? You will find that selection, in fact, is the wisdom of nature to the human community!"
What I understand is that the individual is alive because of choice and active choice! The enterprise gives the staff choice, creates the choice only then the vigor is infinite! As a result of active choice creation and choice making, society and human beings make continuous progress. How many parents do not give their children choices, but only give or ask them to follow the path they think is ideal, how many bosses just make subordinates obedient but never give them choices... How many lives are darkened by lack of choice.
Is still in the same place or on a step, is to continue to sell or change a post, is the project management or in the financial professional department to move forward, is in the sadness of the heavy or gnash one's teeth to move forward, is standing in the past happy or constantly enrich growth... Again and again is given a choice, a choice to create the dazzling winter sun and scenery...
Setting sun, her lipstick still is gorgeous, eyelash flash flash, exterior design wide-legged trousers and red lipstick, eye, the wind smiling, I saw another three years, another six years, ten years, twenty years, and I saw another three years, six years of a decade, another 20 years of enterprise ownership, those who choose to, those who take the initiative to bear, the initiative enthusiasm of growth, the life those who create and passionate years forever!
She is in Dell technology group, China, xiamen, she has a beautiful name: Lily!