AppStore 审核注意事项
1. 审核期间, App中的内容不得出现 测试, 试验, Demo 等字样. 如下
Your app contains references to test, trial, demo, beta, pre-release or other incomplete content.
解决方案:删除相关字样即可.
To resolve this issue, please remove all references to "demo," "trial," "beta," or "test" in your app description, app icon, screenshots, previews, release notes, and binary. If you would like to conduct a beta trial for your app, you may wish to review the TestFlight Beta Testing Guide.
2.Capabilities->UIBackgroundModes.
如果App中没有后台运行的功能, 请关闭 Capabilities->UIBackgroundModes
Your app declares support for audio in the UIBackgroundModes key in your Info.plist but did not include features that ```
如果有音频等持后台运行的功能. 请在iTunes Connect 备注信息中, 详细说明你的使用流程, 确保审核人员能找到此功能.
3. App logo, 启动页上不要出现link地址.
4. 内购
- 找不到内购支付入口, 比如所有商品免费.
We have started the review of your app, but we are not able to continue because we cannot locate the in-app purchases within your app.
解决方案: 确保你App中能找到用内购支付的商品, 审核期间不要都免费, 也不要没数据.
- 内购商品类型
We noticed that your app is using consumable in-app purchase products as intermediary currency for the exchange of items that function as non-renewing subscriptions.
上面这种情况, 是使用了订阅型的功能, 而内购商品创建的是消耗型的.
订阅型的一般有会员, 专栏, 讲师课程等, 具体的业务根据实际需要去搞.
消耗型的一般是游戏币等虚拟币.
得到app上, 很多订阅型商品, 可以通消耗型的产品去支付, 这个还没有搞清楚.
内购支付仅限 iOS 设备使用, 尽量不要出现其他平台的字眼, 如:安卓. 会被拒.
访问相机，涉及权限问题被拒，解决方案，如实在info.plist文件中，填写相机的用途。
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requests the user’s consent to access their camera but does not clarify the use of this feature in the permission modal alert.
Please see attached screenshots for details.
Next Steps
To resolve this issue, please revise the permission modal alert to specify why the app is requesting access to the user's camera.
- 在iTunes connet 中上传的宣传图片，一定要与App内容相关的，否则也会被拒，解决办法，就是从App中截图上传，注意格式。
5. 一大波问题.
1.1.6 - Include false information, features, or misleading metadata.
2.3.0 - Undergo significant concept changes after approval
2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website
3.1.1 - Use payment mechanisms other than in-app purchase to unlock features or functionality in the app
4.3.0 - Are a duplicate of another app or are conspicuously similar to another app
5.2.1 - Were not submitted by the legal entity that owns and is responsible for offering any services provided by the app
5.3.4 - Do not have the necessary licensing and permissions for all the locations where the app is used
针对上面的问题, 需要逐个进行解决,
1.1.6, 要让苹果相信你的App 不存在误导性/错误的信息, 确保是合法的.
2.3.0 你要说明审核时的功能/内容与上线时是一致的, 此处全靠沟通.
2.3.1 与内购支付相关的解锁功能, 这个很严重, 需要特别注意, 如果有最好删除, 如果没有, 加强与苹果这边的沟通, 并要求他们给回复电话, 进一步沟通问题所在.
4.3.0 模板化产品, 这个是2018年1月1日后特别重点查的一项, 对卖标准产品的外包公司打击很大. 唯一的解决办法, 就是做调整, 修改UI.
5.2.1 提交你们公司的营业执照副本, 和生产许可.
5.3.4 如果app中有定位功能, 在info.plist 文件中添加授权信息, 允许访问定位. 如果没有, 就回复说明没有.
6. App Completeness
- 问题
2. 1 Performance: App Completeness
2 Performance: Beta Testing
- 解决方案
你好
我们已收到贵方的来信, 并针对以下问题
2. 1 Performance: App Completeness
2. 2 Performance: Beta Testing
进行了核对.
针对 2. 1 问题, 我们进行了大量测试, 在沙箱测试环境并未发现此问题. 根据 “f validation fails with the error code “Sandbox receipt used in production,” you should validate against the test environment instead.” 我们进一步进行验证, 为应对在生产环境下可能出现的问题, 进行了安全验证, 为此我们重新提交了一个新的版本, 还请审核团队进一步审查.
针对 2.2 问题, 我们已经删除了相关有测试字样的内容, 并统一数据标准, 严禁上传与测试相关的数据, 确保上线数据, 正规/简洁/合法/有效.
7. 有关apple邮件问题, 同<问题5>
- 发件人 Apple, 问题总述
2. 1 Performance: App Completeness
2. 3 Performance: Accurate Metadata
- 问题详细说明
Guideline 2.1 - Information Needed
This type of app has been identified as one that may violate one or more of the following App Store Review Guidelines. Specifically, these types of apps often:
- 1.1.6 - Include false information, features, or misleading metadata.
- 2.3.0 - Undergo significant concept changes after approval
- 2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website
- 3.1.1 - Use payment mechanisms other than in-app purchase to unlock features or functionality in the app
- 4.3.0 - Are a duplicate of another app or are conspicuously similar to another app
- 5.2.1 - Were not submitted by the legal entity that owns and is responsible for offering any services provided by the app
- 5.3.4 - Do not have the necessary licensing and permissions for all the locations where the app is used.
Before we can continue with our review, please confirm that this app does not violate any of the above guidelines. You may reply to this message in Resolution Center or the App Review Information section in iTunes Connect to verify this app’s compliance.
Given the tendency for apps of this type to violate the aforementioned guidelines, this review will take additional time. If at any time we discover that this app is in violation of these guidelines, the app will be rejected and removed from the App Store, and it may result in the termination of your Apple Developer Program account.
Should you choose to resubmit this app without confirming this app’s compliance, the next submission of this app will still require a longer review time. Additionally, this app will not be eligible for an expedited review until we have received your confirmation.
Guideline 2.3.7 - Performance - Accurate Metadata
Your app name, subtitle, icons, screenshots, or previews to be displayed on the App Store include references to the price of your app or the service it provides, which is not considered a part of these metadata items.
Next Steps
To resolve this issue, please remove any references to pricing from your app’s screenshot, including any references to your app or service being free or discounted. If you would like to advertise changes to your app’s price, consider including this information in the app description. Changes to your app’s price can be made in the Pricing and Availability section of iTunes Connect.
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- Resources
For information on how to revise your app name, please review Renaming a Project or App.
For resources on metadata best practices, you may want to review the App Store Product Page information available on the Apple developer portal.
For information on scheduling price tier changes, please review the Schedule price changes section of iTunes Connect Developer Help.
8. 与 apple 沟通方式
通过邮件与 apple 审核团队沟通
apple 审核团队没有对外的沟通方式, 只能通过邮件 apple 审核团队沟通, 为了提高沟通效率, 邮件一定要有针对性, 用词一定要精准, 避免歧义.-
在AppStore 信息中的备注中，也要尽可能地解决你的App，尤其是可能存在歧义的地方，包括某些不易找到的功能，比如有后台播放功能的音频等。
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- 如果确认代码没有问题，可以向审核团队发邮件，也可以在 向 App 审查委员会提交上诉。.
注意：如果确认代码没有问题，在回复过邮件之后，务必重新提交审核，
如果审核团队认可你的回复，那么审核团队会继续审核你的App，
如果不认可，也不会对你提交版本有什么不利影响，因为你在积极与他们沟通，按照他们的回复再次确认代码，
并尽可能地删除一些可能引起歧义的功能，在以后的更新中再加上。
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联系我们：
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- 申请加速审核 [https://developer.apple.com/contact/app-store/?topic=expedite](App Store 加速审核申请) 填写完毕后，提交，之后实时关注与apple id 关联的邮箱，及时解决反馈的问题。
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