苹果开发者账号other14天封号处理

最近做了一个小工具应用,准备上线App store

一切都已准备就绪,但是在第二次提交后非常不幸的收到了一个封号邮件

死亡判决邮件如下:

— 2020年9月21日 上午09:15

Hello,

Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Therefore, your Apple Developer Program account has been flagged for removal.

If you would like to appeal this termination to the App Review Board, you must do so within 14 calendar days. When submitting your appeal, be sure to select “I would like to appeal an app rejection or app removal” from the drop-down menu on the Contact the App Review Team page. You may only submit one appeal per Apple Developer Program account; any duplicate appeals you submit will be closed without review. If you do not appeal within 14 calendar days, your Apple Developer Program membership will be terminated and all apps associated with your account will be removed from the App Store.

We found that your app is in direct violation of the Apple Developer Program License Agreement, which states:

"You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use).”

During our review, we found a pattern of manipulative or misleading behavior that violates the Apple Developer Program License Agreement. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait-and-switch schemes, and other dishonest or fraudulent activity within or outside of the app.

We do not disclose the specific findings of our investigations into Apple Developer Program membership accounts, and we have no additional information to share with you at this time. You can appeal this decision with the App Review Board at any time over the next 14 calendar days. When submitting your appeal, be sure to select “I would like to appeal an app rejection or app removal” from the drop-down menu on the Contact the App Review Team page.

Best regards,

App Store Review

收到这封邮件的时候,整个人都懵了。

这个邮件大概的意思,就是我的APP违反了苹果开发者账号规则,触发14天封号机制

“在进一步审查与您的Apple Developer Program会员资格相关的活动后,我们确定您的会员资格或与您的帐户相关的会员资格被用于不诚实或欺诈活动。因此,您的Apple Developer Program帐户已标记为删除。”

痛定思痛,想想我的APP究竟哪里有违规

唯一可以斟酌的,是自己在解锁高级功能那里有些含糊,写了开通会员后可以免费使用高级功能,但是开通一栏写的是“暂未开放”,当时我是想的以后慢慢研究内购买什么的,先留一个空位

结果估计是被误判是有隐藏代码,会绕过苹果的支付系统

于是我根据邮件的提示,申请上述解释了相关问题

提交上诉的时间为下午5点

9月26日

仍然没有任何回应

不过这两天在一个IOS APP审核交流群里得知很多人都被卡审,而且正常运行被下架的包也变多了起来。应该是苹果的机器审核机制做了升级,更加严格了。

10月10日

已经14天了

仍然没有任何回应,不知道苹果放不放假

10月25日 历史性的时刻

苹果回复我的邮件了

Hello,

Thank you for contacting the App Review Board.

We are writing to let you know the results of your appeal for your app, XXXXX

The App Review Board has evaluated your app and determined that your Apple Developer Program account will not be terminated.

However, upon further review of this app, the following issue was discovered during our evaluation:

Guideline 4.3 - Design

We noticed that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

就是说审核结果为不会封锁我的账号,但是APP仍存在问题需要整改!

小结:14天封号情况可救,但是需要注意技巧,毕竟封号已经是苹果给的最后通牒,除了要有刻骨疗伤的觉悟以外,还需要用正确的方式和苹果沟通。我还会持续关注和编写更多苹果封号的文章,有兴趣的朋友可以收藏关注,或者添加我微信交流:audient_

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