You may hear
- hello, this is international village publishers
- who are you looking for
- may I have your name, please?
- let me put you through
- he is in a meeting right now
-shall I take a message
You may want to say
-This is Rita of MODE Magazine
- May I speak to Amy
- Extension 123, please
- Could you speak a little louder, please?
- Could you repeat that, please?
- We have a bad connection
- Is this a good time for you to talk?
-when will he be back
- I'll call again
- Please tell him that Carol called
- Would you just tell him to call me back
- It's urgent. could you tell me where I can reach her
- I'd like to leave a message
- Thank you, goodbye