在工作中,经常要遇到需要别人帮助。那么一封礼貌的邮件帮我们更好的达到目的。在邮件的开头介绍自己,以及当前非常需要帮助的处境。表达打扰到别人的歉意,和对别人帮助的感激之情。
本文来自:https://careertu.com/blog/business-email-etiquette/
1. 请别人帮忙(发文件等等)Email Etiquette
At your convenience, would you please send me.....
最后加上Thank you for your assistance.
2. 寻求意见:Email Etiquette
Our team would appreciate your insights/input on.....
Due to the short time frame for this proposal, prompt reply is greatly appreciated.
3. 取消会议:Email Etiquette
I want to be mindful of your time and we don’t have any updates at this point; therefore I suggest that we cancel/reschedule today's meeting. If you disagree or need assistance, please let us know.
My apologies for the late notice, but i need to reschedule tomorrow's call. There remain a few open items we need to address, therefore i will send out a new invite once we agree upon a time.
4. 对方发邮件问问题时,回答完加上:Email Etiquette
Hope this answers your question. Let me know if further detail/explanation would be helpful.
5. 会议总结:Email Etiquette
Thank you for making time on a very busy Friday afternoon to join our discussion. i hope we were able to provide clarity on......Attached is a summary of what we discussed today.
6. 道歉:Email Etiquette
My sincere apology for this unfortunate situation; I will address to my team immediately.
Again,please accept my most sincere apology.
7. 跟客户分享项目进展以后,建议电话详谈:Email Etiquette
Once these final steps are finished, I would suggest having a brief call to discuss our findings and recommendations for next steps. Would you please provide a few times the week of XXX that work within your schedule and I will send the calendar invite?
8. 文件打了草稿,请求上司过目:Email Etiquette
Attached is the drafted xx file. It is still a work in process but I would like to see if anything immediately stood out to you as odd or worthy of follow-up.
9. 分享2个不错的automatic reply,去旅游或者外地开会的时候可以用:
Thank you for your e-mail. I will be out of the office on vacation from XXX - XXX with no access to e-mails. I apologize for any delay in response to your e-mail. I will respond to your e-mail as quickly as I can when I return to the office on Monday, April 18th. Thanks!
Thank you for your e-mail. I am out of the office in meetings on XXX and XXX with limited access to e-mail. If you need immediate assistance, please contact me via my mobile phone. Thank you!
10. 指点下属:Email Etiquette
Thanks for preparing the XXX. I made the following updates to the question responses. We can discuss my thought process when I am in the office on Monday.
XXX, good job! I have reviewed the XXX documents and have the following review comments:
1...
2....
(将做好的文件交给老板检查以后,通常会有Review Comments,就是列出需要改的部分)
11. 邮件问好:Email Etiquette
周一/二可用:
I hope that your week is off to a great start.
Hope you had a great weekend.
(美国人好喜欢用hope 哈哈)
万能的:
Hope you’re well/Hope you are doing well.
I hope this message finds you well.