相信在外企工作的朋友每天都要面对大量的英语邮件，有时候写邮件真的是件很痛苦的事儿，今天小编就为大家整理下商务英语邮件中常用的结构和句式。希望大家可以在日常工作中运用到哦！（简书的格式问题，阅读起来不是很舒服，欢迎大家关注我的公众号：粥粥小黑皮 阅读完整版）

The structure of business email:

Greeting

Purpose of sending mail

Following up a previous discussion/ email 

Asking and requesting 

Say thanks

Ending

1.Greeting

hello , hi 

I apologize for the delay in my reply 

Sorry for the delay in replying 

Thank you for your request for a quotation 

Thanks for your interest 

Thank you for your inquiry about our products.

I haven’t seen you for a long time

I received your request 

Thank you for your continued support

I haven’t seen you for a long time but I hope you are well / It’s been a long time since we met last time. I hope you are doing fine.

How have you been

How are you doing 

It was a pleasure meeting you at the meeting yesterday 

It was nice meeting you the other day

I hope things are well with you

2.Purpose of sending mail：Help others catch up the previous information

This is to inform you that  (formal one)

Just to let you know,…. (Informal one)

Good news , bad news , I’ve got good/bad news 

This is just let you know that…

We are sorry to inform you that

We are pleased to inform you..

I’m writing to ask about your new product….

I’m writing to ask you a favor

I’d like to get some information from you

I’m writing to … / this is to….

Sample Email：Subject：Payment confirmationDear XXXThis is to inform you that we have received your payment for invoice No.223. Your order will be shipped by air freight within two days. We appreciate your prompt payment. Regards，

Introducing a topic or informing: Self-introduction ：Our company was founded in XXX，and it is one of the most famous health food distribution in Canada 

Appointment：

Would it be possible to reschedule our appointment to this Friday？

I’m sorry，but something urgent came up and I cannot visit you tomorrow

I’m afraid I had another meeting at that time

Meeting notification:

I will inform you when the schedule is finalized 

Please send this information to your team members

The purpose of this meeting is to…

Our meeting is scheduled as below：

We hope meet you at meeting 

Out-of-office notification

I will respond to your message on my return

I will out of the office from XXX through XXX

During my absence，please contact XXXXX at （email add）

I will take my summer vacation from Aug.2 to Aug.9

For urgent matters, you can reach me at (phone number)

Sample Email：Subject: Out of office notification I will be out of the office from XXX through XXX. I expect to return back to work after XXX. During my absence, please contact Mr.xxx at  xxxx@xxx.cn  Thank you.

Request for information materials 

Please let me know if there are any questions

Attached is the current price list  /  quotation 

Thanks for your interest 

Thanks for your inquiry about our products

Please let me know if there are any questions

Request for a quote：

This quotation is valid for 60days

We are delighted to know that you are interested in our product( or solution. ) our quotation is as follow:

We would like a price quote on the following items.

Discount negotiation:

We would appreciate if you could consider a 10% discount on the overall price：

We have carefully considered your quotation and concluded that the price seems to be rather high

Express gratitude

We appreciate your prompt payment 

We look forward to your continued support and patronage 

We are grateful to…

It has been a pleasure to do business with you

Thanks you very much for the opportunity to do business with you

The information you give me is very useful

Thank you for coming to the meeting on Wednesday

Thank you for taking time out of your busy schedule today

Apologize 

We will take greater care in future to make sure this doesn’t happen again

We are currently investigation the cause of this mistake

We deeply apologize for the delay in…

Again，we are sorry for the inconvenience 

Please accept our apologies for the trouble caused to you

Sample Email：Dear Mr.Chen,Thank you very much for notifying us of the error in your delivery. We will arrange for the remaining 20 items to be sent to you immediately. We are currently investigating the cause of this mistake.Please accept our apologies for the mistake. We will take greater care in future to make sure this does not happen again.

Paries：

We look forward to your continued hard work and support

We are very grateful to you all

This amazing achievement has been possible thanks to all your amazing hard work and effort

We have exceeded our target for the number of …

You’re doing a great  job

Sample Email：Subject: New sales record achievedDear all,Yesterday, we achieved a new sales record since the opening of our shop, with 12 million yen in sales. We have also exceeded our target for the number of visitors, with 3,000 people.This amazing achievement has been possible thanks to all your amazing hard working and effort. We are very grateful to you all. We look forward to your continued hard work and support.

3.Following up a previous discussion

As (we) discussed,…

To follow up on our meeting / con-call / discussion 

Regarding… / In regard to 

As far as____ goes, …. 

On the topic of ____ , …

For example, if you send an email about your company budget,:” As far as the budget goes, please be careful with your spending”

4.Asking and requesting：Simply declare what do want from others

I’d like to know if / when / how / etc…

Could  let me know if / when / how / etc….

Could you confirm if when / how / etc…

Do you know  if / when / how / etc….

Do you have details / update on...? 

Could you give me an update / a quote / an estimate 

Attached is the price list of our products

Please refer to the attached file for details

5.Saying thanks：Always remember to say thanks

Thanks for getting  back to me   = thanks for writing back 

Thanks for the information 

Thanks for the heads up (someone sends you a reminding or information) 

Thanks for following up on/with …

looking into this/that  (you research it, you take a deeper look)

6.Ending：Have a friendly closing

I’ll get back to you (as soon as I can)

I’ll let you know 

I’ll keep you posted 

Let me know

Keep me posted / updated 

Thanks/ regards / all the best  

We look forward to your continued hard work and support/patronage

I look forward to meeting you in …. 

Please take care yourself 

I hope this will help 

We would like to get your feedback

Please let me know what you think 

Thank you for your consideration 

Please get back to me 

Please confirm

Please confirm your participation by return 

Please reply at your earliest convenience

I am looking forward to hearing from you soon

Email subject example 

Inquiry about …

Question about …

Notification about …

Announcement of…

Information about …

Request for …

Quotation for …

Order for …

Cancellation of …

Arrangement of …

Change of …

Confirmation of …

Issue with …

Apology for …

Error in …

[Reminder]

[Urgent]

[Important]

[Confidential]