NOTES(上)

Introduction: More than One Way to Hit a Piñata

1. O’Leonard, Karen, The Corporate Learning Factbook 2014: Benchmarks, Trends,

and Analysis of the U.S. Training Market, January 2014, www.bersin.com

1. O'Leonard,Karen,《 2014年企业学习资料手册:美国培训市场的基准,趋势和分析》,2014年1月,

2. Owen, Mark, and Kevin Maurer, No Easy Day: The Firsthand Account of the

Navy Seal Mission That Killed Osama bin Laden, Dutton Adult, Printing Edition, 2012.

2. Owen,Mark和Kevin Maurer,《不容易的一天:杀死乌萨马·本·拉丹的海军海豹飞行任务的第一手资料,达顿成人,印刷版,2012年。

3. “What a Downed Black Hawk in Somalia Taught America,” All Things Considered (NPR), October 5, 2013, www.npr.org/player/v2/mediaPlayer.html

简介:实现Piñata的不止一种方法

1. O'Leonard,Karen,《 2014年企业学习概况:美国培训市场的基准,趋势和分析》,2014年1月,www.bersin.com 

2. Owen,Mark,和凯文·毛勒(Kevin Maurer),《不容易的一天:杀死乌萨玛·本·拉登的海军海豹飞行任务的第一手资料,达顿成人,印刷版,2012年。

3.“索马里的一头被击落的黑鹰教了美国,”万物思考(NPR) ,2013年10月5日,www.npr.org / player / v2 / mediaPlayer.html

4. Owen and Maurer, No Easy Day.

4. Owen和Maurer,没有轻松的一天。

5. “Six Soft Skills to Hire For in 2015,” January 2015, http://blog.adeccousa.com/hire-candidates-soft-skills-2015/ (accessed January 4, 2016).

5.“ 2015年应聘的六项软技能”,2015年1月,

Chapter 1: Thinking Outside of Thinking Outside of the Box

1. Shankland, Stephen, “Moore’s Law: The Rule That Really Matters in

Tech,” CNET, October 15, 2012, www.cnet.com/news/moores-law-the-rule-that

-really-matters-in-tech/

1. Shankland,Stephen,“摩尔定律:技术中真正重要的规则”,CNET,2012年10月15日

2. Hummel, Denise Pirrotti, “Understanding the Importance of Culture in Global Business,” Profit Magazine, May 2012; Kante, R. M., “Strategy as Improvisational Theatre,” MIT Sloan Management Review, Winter 2002, 76–81.

2. Hummel,Denise Pirrotti,“了解文化在全球商业中的重要性”,Profit杂志,2012年5月;RM。Kante,“即兴剧院的策略”,《麻省理工学院斯隆管理评论》,2002年冬季,第76–81页。

3. Spaulding, Tommy, The Heart-Led Leader, Crown, 2015.

3.斯波丁,汤米(Tommy),《领导者》,皇冠,2015年。

4. Shaughnessy, Haydn, “15 Ways to Make Much Better Decisions,” Forbes, December 9, 2013, www.forbes.com/sites/haydnshaughnessy/2013/12/09/15-ways-to-make-much-better-decisions/2/#1d07f3494337

4. Shaughnessy,Haydn,“做出更好决策的15种方法”,福布斯,2013年12月9日,

5. Modarresi, S. Jamileh, Asiyeh S. Modarresi, S. Mahmoud Modaressi, and Mohammad Ali Dehestani, “Individual and Organizational Barriers to Creativity Advance in Environmental Biology,” American-Eurasian Network for Scientific Information, September 2013, 24–32.

5. Modarresi,S。Jamileh,Asiyeh S. Modarresi,S。Mahmoud Modaressi和Mohammad Ali Dehestani,“环境生物学创新的个人和组织障碍”,美国-欧亚科学信息网络,2013年9月,24-32 。

6. Allan, Leslie, “Employee Resistance to Change—Why?” Business Performance,

2008, www.businessperform.com/change-management/resistance_to_change.html

6.艾伦·莱斯利(Allan),莱斯利(Leslie),“员工对变革的抵抗力-为什么?业务绩效,2008年,

7. Chicago Improv Festival, CIF 8 Awards, “Del Close” Ensemble of the Year

Award, April 21, 2005, www.chicagoimprovfestival.org/2005/awards.php

7. 2005年4月21日,芝加哥即兴音乐节,CIF 8奖,“年度最佳关闭”合唱团奖,

8. Small, Deborah A., George Loewenstein, and Paul Slovic, “Sympathy and Callousness: The Impact of Deliberative Thought on Donations to Identifiable and Statistical Victims,” Organizational Behavior and Human Decision Processes 102, no.2, March 2007, 143.

8. Small,Deborah A.,George Loewenstein和Paul Slovic,“同情和残酷:协商思想对可识别和统计受害者的捐赠的影响”,组织行为与人类决策过程102,第2号,2007年3月,第143页。

9. Guilford, J. P., The Nature of Human Intelligence, McGraw-Hill, 1967.

9.吉尔福德,太平绅士,《人类智慧的本质》,麦格劳-希尔,1967年。

10. Atchity, Kenneth, and Chi-Li Wong, Writing Treatments That Sell: How to Create and Market Your Story Ideas to the Motion Picture and TV Industry,” 2nd ed.,Holt Paperbacks, 2003.

10. Atchity,Kenneth和Chi-Li Wong撰写的畅销书:如何为电影和电视行业创建和销售故事构想,”第二版,霍尔特平装书,2003年。

Chapter 2: Just Say “Yes, and . . . ”

1. Bellanger, Caroline, “Learn to Say ‘Yes’: Mindfulness in the Workplace,”Right Hand HR, Straight Forward People Management, September 8, 2015, www.rhhr.com/learn-to-say-yes-mindfulness-in-the-workplace/

1.卡罗琳·贝朗厄尔,“学会说“是”:工作中的正念”,右手人力资源部,直截了当的人事管理,2015年9月8日,

2. Cherry, Kendra, “WhatIs the Difference between Extrinsic and Intrinsic Motivation?” Verywell, January 15, 2016, http://psychology.about.com/od/motivation/f/difference-between-extrinsic-and-intrinsic-motivation.htm

2. Cherry,肯德拉,“外在动机与内在动机之间有什么区别?”很好,2016年1月15日,

3. Elfenbein, H. A., “Team Emotional Intelligence: What It Can Mean and How It Can Affect Performance,” in Linking Emotional Intelligence and Performance at Work: Current Research Evidence with Individuals and Groups, Lawrence Erlbaum Associates, 2006, ch. 8, 165–84.

3. HA,Elfenbein,“将团队的情商:意味着什么以及它如何影响绩效”,在将情商和工作绩效联系在一起:与个人和团体的最新研究证据,Lawrence Erlbaum Associates,2006年,第2章。8,165–84。

4. Schwartz, Tony, “Why Appreciation Matters So Much,” Harvard Business Review, Managing People, January 23, 2012, https://hbr.org/2012/01/why-appreciation-matters-so-mu.html4. Schwartz,Tony,“为什么升值如此重要”,《哈佛商业评论》,管理人员,2012年1月23日,

5. Moore, Karl, “Millennials Work for Purpose, Not Paycheck,” Forbes, October 2, 2014, www.forbes.com/sites/karlmoore/2014/10/02/millennials-work-for-purpose-not-paycheck/#ed75a3d5a225

5.摩尔(Moore),卡尔(Karl),“千禧一代是为目的而不是为薪水而工作”,《福布斯》,2014年10月2日,

6. Goleman, Daniel, “What Makes a Leader,” Harvard Business Review, Emotional Intelligence, January 2004, https://hbr.org/2004/01/what-makes-a-leader

6.丹尼尔·戈尔曼,《领导者的成因》,《哈佛商业评论》,情商,2004年1月

7. Mosley, Richard, “CEOs Need to Pay Attention to Employer Branding,”Harvard Business Review, Talent Management, May 11, 2015, https://hbr.org/2015/05/ceos-need-to-pay-attention-to-employer-branding

7.莫斯利·理查德(Mosley,Richard),“首席执行官需要注意雇主品牌化”,《哈佛商业评论》,人才管理,2015年5月11日,

8. Manjoo, Farhad, “Dick Costolo Thinks It’s O.K. to Never Tweet,” New York Times, February 25, 2015, www.nytimes.com/2015/03/01/magazine/dick-costolo-thinks-its-ok-to-never-tweet.html?smid=tw-nytmag&_r=2

8.法哈德(Manhao),法哈德(Farhad),“迪克·科斯托洛(Dick Costolo)认为永不发推是可以的,”《纽约时报》,2015年2月25日,

9. Chatzisarantis, N., and M. Hagger, “Mindfulness and the Intention-Behavior Relationship within the Theory of Planned Behavior,” Personality and Social Psychology Bulletin 33, 2007, 663–76.

9. Chatzisarantis,N.和M. Hagger,“正念与计划行为理论中的意图-行为关系”,《人格与社会心理学简报》 33,2007,663-76。

10. Haririar, Tessitore A., V. S. Mattay, F. Fera, and D. R. Weinberger, “The Amygdala Response to Emotional Stimuli: A Comparison of Faces and Scenes,” Neuroimage 17, no. 1, September 2002, 317–23.

10. Haririar,Tessitore A.,VS Mattay,F。Fera和DR Weinberger,“杏仁核对情绪刺激的反应:面孔和场景的比较”,Neuroimage 17,第1期。1,2002年9月,317-23。

11. Glaser, Judith E., and Richard D. Glaser, “The Chemistry of Positive Conversations,” HBR Blog Network, June 12, 2014.

11. Glaser,Judith E.和Richard D. Glaser,“积极对话的化学”,HBR博客网络,2014年6月12日。

12. Langer, Ellen, “The Mindlessness of Ostensibly Thoughtful Action: The Role of ‘Placebic’ Information in Interpersonal Interaction,” Journal of Personality and Social Psychology 36, no. 6, 1978, 635–42.

12. Langer,Ellen,“表面上深思熟虑的行为的无意识:“ Placebic”信息在人际交往中的作用”,《人格与社会心理学杂志》 36,第1期。6,1978,635–42。

13. Pavlov, I. P., “The Scientific Investigation of the Psychical Faculties or Processes in the Higher Animals,” Science 24, 1906, 613–19.

13.帕夫洛夫(Pavlov),IP,“对高等动物的心理能力或过程的科学研究”,《科学》 24,1906年,613-19年

14. Fang, Janet, “Your Brain Is ‘Hard-Wired’ to React without Thinking,” IFL Science, March 14, 2014, www.iflscience.com/brain/your-brain-hard-wired-react-without-thinking

14.方妮(Fang),珍妮特(Janet),“您的大脑“硬连线”,可以不加思考地做出反应”,《国际金融科学》,2014年3月14日,

15. Keep, Deborah, “Influence and Empowerment through Consciously Chosen Language,” Training and Development 40, no. 1, February 2013, 18–19.

15. Keep,Deborah,“通过自觉选择的语言产生影响和赋权”,《培训与发展》,第40期,第40页。2013年2月1日,18-19。

16. Bolton, Robert, People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, Simon & Schuster, 1979, 72.

16.博尔顿·罗伯特,《人际交往能力:如何断言,倾听他人和解决冲突》,西蒙和舒斯特,1979年,第72页。

17. Business Dictionary, www.businessdictionary.com/definition/active-listening.html

Chapter 3: I’m with the Brand

1. Napier, Nancy K., “The Myth of Multitasking: Think You Can Multitask Well? Think Again,” Psychology Today, May 12, 2014, www.psychologytoday.com/blog/creativity-without-borders/201405/the-myth-multitasking

1. Napier,Nancy K.,“多任务处理的神话:认为您能很好地完成多任务处理吗?再想一想”,《今日心理学》,2014年5月12日,

2. www.psychologytoday.com/basics/mindfulness

3. Mehrabian, Albert, “Silent Messages”: A Wealth of Information about Nonverbal Communication (Body Language), Personality and Emotion Tests & Software: Psychological Books & Articles of Popular Interest; self-published, 2009.

3.阿尔伯特·梅赫拉比安(Mehrabian),“沉默的讯息”:有关非语言交流(肢体语言),性格和情感测验与软件的信息财富:心理学书籍和热门文章;自出版,2009年。

4. Hatfield, Elaine, John T. Cacioppo, Richard L. Rapson, and Margaret S.Clark, eds., “Primitive Emotional Contagion,” in Emotion and Social Behavior: Review of Personality and Social Psychology, Sage, 1992, 151–77.

4. Hatfield,Elaine,John T. Cacioppo,Richard L. Rapson和Margaret S.Clark编辑,“原始的情感传染”,载于《情感与社会行为:人格与社会心理学评论》,Sage,1992年,151– 77。

5. Arno, Christian, “Create Content That Effectively Crosses Cultural and Linguistic Borders,” Localization/Understanding Your Audience, September 24, 2012,http://contentmarketinginstitute.com/2012/09/create-content-that-effectively-crosses-cultural-and-linguistic-borders/

5.基督教徒亚诺(Arno),“创作能有效跨越文化和语言边界的内容”,本地化/了解受众,2012年9月24日

6. Feinstein, Ashley, “Why You Should Be Writing Down Your Goals,” Forbes,April 8, 2014, www.forbes.com/sites/85broads/2014/04/08/why-you-should-be-writing-down-your-goals/

6. Feinstein,Ashley,“为什么要写下目标”,福布斯,2014年4月8日,

Chapter 4: Energy Independence

1. Paris, Mary Jane, “Attitude: The Power of Positive in the Workplace,” Selfgrowth, www.selfgrowth.com/articles/Attitude_The_Power_of_Positive_in_the_Workplace.html

1.巴黎,玛丽·简(Mary Jane),《态度:工作场所积极的力量》,自我成长,

2. Barsade, Sigal G., and Donald E. Gibson, “Why Does Affect Matter in Organizations,” Academy of Management Perspectives, February 2007, 36–59.

2. Barsade,Sigal G.和Donald E. Gibson,“为什么影响组织中的问题”,管理观点学院,2007年2月,第36-59页。

3. Loehr, Jim, and Tony Schwartz, The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal, Free Press, 2003, 65.3. Loehr,Jim和Tony Schwartz,“充分参与的力量:管理能量,而不是时间,是绩效和个人更新的关键”,自由出版社,2003年,第65页。

4. Bench, Shari, “Why Is Positive Energy Important in the Workplace?” www.airbestpractices.com/energy-manager/personal-productivity/why-positive-energy-important-workplace4. Bench,Shari,“为什么在工作场所中正能量很重要?”

5. Divine, Mark, Unbeatable Mind: Forge Resiliency and Mental Toughness to Succeed at an Elite Level, 3rd ed., CreateSpace Independent Publishing Platform, 2015.

5.神,马可,无与伦比的精神:在精英水平上获得成功的锻造韧性和心理韧性,第三版,CreateSpace独立出版平台,2015年。

6. Chan, Amanda L., “Digestion Foods: The Best and Worst Foods for Your Digestive System,” HuffingtonPost, Healthy Living, November 29, 2012, www.huffingtonpost.com/2012/11/29/digestion-foods-best-worst-digestive-system-gut_n_2206641.html6. Chan,Amanda L.,“消化食品:最适合您的消化系统的食品”,《赫芬顿邮报》,健康生活,2012年11月29日,

7. Franke, A., H. Harder, A. K. Orth, S. Zitzmann, and M. V. Singer, “Postprandial Walking but Not Consumption of Alcoholic Digestifs or Espresso Accelerates Gastric Emptying in Healthy Volunteers,” Journal of Gastrointestinal and Liver Diseases 17, no. 1, March 2008, 27–31.7. Franke,A.,H。Harder,AK Orth,S。Zitzmann和MV Singer,“餐后行走但不消耗酒精性消化道或浓咖啡会加速健康志愿者的胃排空,”《胃肠道和肝脏疾病》杂志17,无。1,2008年3月27-31日。

8. Tourish, Dennis, David Collinson, and James R. Barker, “Manufacturing Conformity: Leadership through Coercive Persuasion in Business Organizations,” M@n@gement 12, no. 5, 2009, 360–83.8. Tourish,Dennis,David Collinson和James R. Barker,“制造整合:在企业组织中通过强制说服进行领导”,M @ n @ gement 12,否。5,2009,360–83。

9. Cameron, Judy, W. David Pierce, Katherine M. Banko, and Amber Gear,“Achievement-Based Rewards and Intrinsic Motivation: A Test of Cognitive Mediators,” Journal of Educational Psychology 97, no. 4, 2005, 641–55.

9. Cameron,Judy,W。David Pierce,Katherine M. Banko和Amber Gear,“基于成就的奖赏和内在动机:认知中介的检验”,《教育心理学杂志》 97,第9期。2005年4月641-55。

10. Arnold, Carrie, “Following the Crowd: Changing Your Mind to Fit In May Not Be a Conscious Choice,” Scientific American, August 25, 2011, www.scientific american.com/article/following-the-crowd/10.嘉莉·阿诺德(Arnold,Carrie),“跟随人群:改变思维以适应健康可能不是一个明智的选择”,《科学美国人》,2011年8月25日,

11. “What Are the Rules of the Conch?” www.answers.com/Q/What_are_the_rules_of_the_conch11.“海螺的规则是什么?”

12. Barsade, S. G., “The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior,” Administrative Science Quarterly 47, no. 4, 2002, 644–75.12. SG的Barsade,“涟漪效应:情绪传染及其对群体行为的影响”,《行政管理科学季刊》第47期,第47页。4,2002,644–75。

13. Ramanujam, Nanda, “Fostering Productivity, Organizational Effectiveness via Employee Engagement,” Wired, April 14, 2014, http://insights.wired.com/profiles/blogs/fostering-productivity-organizational-effectiveness-via-employee?xg_source=msg_appr_blogpost#axzz3zpy83ebC13.南达拉马努贾姆(Ramanujam),南达,“通过员工敬业度提高生产力,组织效率”,《连线》,2014年4月14日,

14. Jeffcoat, Kellmeny, and Jane Whitney Gibson, “Fun as Serious Business:Creating a Fun Work Environment as an Effective Business Strategy,” Journal of Business and Economics Research 4, no. 2, 2006, www.cluteinstitute.com/ojs/index.php/JBER/article/view/2634

14. Jeffcoat,Kellmeny和Jane Whitney Gibson,“有趣的是严肃的商业:创造一个有趣的工作环境作为一种有效的商业策略,”《商业与经济研究杂志》第4期,没有。2006年2月

15. Chartrand, T. L., and J. A. Bargh, “The Chameleon Effect: The Perception-Behavior Link and Social Interaction,” Journal of Personality and Social Psychology

15.查特兰德,TL和贾巴尔(JA Bargh),“变色龙效应:知觉与行为的联系与社会互动”,《人格与社会心理学》杂志76, 1999, 893–910.

16. Émond, Caroline, “Les corrélats prosodiques et segmentaux de la parole

souriante en français québécois” [Prosodic and segmental correlates of smiling

speech in Quebec French], master’s thesis, Université du Québec à Montréal, 2008.

17. Liraz, Meir, “Nonverbal Communications,” Bizmove, Management Skills,

www.bizmove.com/skills/m8g.htm

18. Émond, “Les corrélats prosodiques et segmentaux de la parole souriante

en français québécois.”

19. Kraemer, Harry M. Jansen, Jr., “The Mantra for Successful Startups Is

‘Team First, Ego Last,’” Entrepreneur, May 22, 2015, www.entrepreneur.com/article/

246537

20. National Aeronautics and Space Administration (NASA), www.grc.nasa

.gov/www/k-12/WindTunnel/Activities/first2nd_lawsf_motion.html

21. O’Doherty, J., J. Winston, H. Critchley, D. Perrett, D. M. Burt, and R. J.

Dolan, “Beauty in a Smile: The Role of Medial Orbitofrontal Cortex in Facial

Attractiveness,” Neuropsychologia 41, 2003, 147–55.

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