正确的问题集将使该过程协力合作，并促使您的团队进行自我反思，以便您可以在两个方面都进行提取、改进和表扬。
The right set of questions will make the process collaborative and prompt your team to self-reflect so you can extract both areas for improvement as well as praise.
像一次富有成效的会议一样，富有成效的回顾是以目的为导向的，并将产生后续事项，您将对这些后续项目采取行动，以改进团队的合作方式。
Like a productive meeting, a productive retrospective is purpose-driven and will result in follow-up items that you act upon to improve how the team is working together.
当流程变更在回顾期间达成一致时，应将其编入你们的工作协议文件中，以便反映您不断发展的团队的最新决策。
When process changes are agreed upon during a retrospective, then they should get codified in your working agreements document so that it reflects the latest decisions for your evolving team.
我喜欢使用回顾来对准我从团队中看到或听到那些的具体问题领域。
I like to use retrospectives to target specific problem areas that I see or hear about from the team.
当我们面临挑战时，我会在回顾会上对其冒泡，这样我们就可以就如何克服它进行丰富的讨论。
When we’re facing a challenge, I bubble it up during the retrospective so that we can have a rich discussion about how to overcome it.
当参与讨论的每个人都能为讨论做出贡献时，他们会对结果感到有更大的控制感，并且在我们实施任何由此产生的改变时，会更加投入。
When everyone involved is able to contribute to the discussion, they feel a greater sense of control over the outcome and are more invested when we implement any resulting change.
这也使团队在处理项目期间的任何类型的变更时更具弹性。
This also makes the team more resilient when dealing with any type of change during the project.
回顾是一种健康的做法。
Retrospectives are a healthy practice.
当与个性化和深思熟虑的流程相结合时，它们使您的团队能够创建适合所有相关人员的流程。
When paired with a personalized and thoughtful process, they empower your team to create processes that work for everyone involved.
它们允许你不断地塑造你的过程，以提高生产力，并创造对结果的共同所有权感【也就是我们以前常说的主人翁责任感】。
They allow you to continually mold your process to boost productivity and create a sense of shared ownership over the outcome.
【总结】
如何创建工作协议
HOW TO CREATE WORKING AGREEMENTS
识别您的工作组。
Identify your working group.
安排一次与需要一起工作的人会面。对于一个大型项目，您可能有多个工作组，并且可能希望为每个工作组定义其工作协议。运用你最好的判断。
Schedule a meeting with the group of people who will need to work together. For a big project, you may have multiple working groups and may want to define working agreements for each group. Use your best judgment.
准备一份项目组织问题清单。
Prepare a list of project organization questions.
使用一个基本的问题列表，但需要对该模板进行自定义，以包含您知道的需要一些辩论的热门话题。
Use a basic list of questions but customize the template to include any topics that you know are hot topics that would require some debate.
☐ 我们的团队/项目名称是什么？
What is our team/project name?
定义团队名称有助于建立团队身份特征并创建更强的粘性。
Defining a team name can be helpful in establishing a team identity and creating more stickiness.
☐ 我们需要些什么定期、重复举行的会议？
What recurring meetings do we need?
每个人都服务于什么目的【作用是什么】，谁应该参加这些会议？
What purpose does each serve and who should attend them?
我们将在何处、何时举行我们的这些会议？
Where and what time will we conduct our meetings?
我们将使用什么虚拟会议软件？（Webex、Google Meet、Zoom等？）
What virtual meeting software will we use? (Webex, Google Meet, Zoom, other?)
☐ 我们将如何跟踪我们的工作？
How will we track our work?
我们应该使用什么方法？（瀑布、敏捷、看板、其他？）
What methodology should we use? (Waterfall, Agile, Kanban, other?)
我们应该使用什么工具？（JIRA、Trello、其他？）
What tools should we use? (JIRA, Trello, other?)
每个任务的工作流都有哪些步骤？（每个任务存在哪些流转？）
What are the steps in the workflow for each task? (What transitions exist for each task?)
我们如何定义每个任务的“完成”？
How do we define “done” for each task?
☐ 我们将如何提供我们的工作进展的可见度？
How will we provide visibility into the progress of our work?
我们将使用什么工具？（电子板、便利贴板、展示板，其他？）
What tools will we use? (electronic board, Post-it board, presentation deck, other?)
☐ 我们将如何相互沟通？
How will we communicate with one another?
我们将使用哪些沟通工具？（Slack、Google聊天、电子邮件）
What communication tools will we use? (Slack, Google Chat, email)
每种沟通形式的预期响应时间是多少？
What are expected response times for each form of communication?
项目文档将保存在哪里？
Where will project documentation be kept?
我们将为每种类型的文档使用哪些存储库？
Which repositories will we use for each type of document?
☐ 我们是否需要意识到团队成员们的特殊需求/注意事项？（例如，特殊工作时间）
Are there any special needs/considerations for team members that we need to be aware of? (special working hours, for example)
浏览问题【将这些问题过一遍】
Walk through the questions.
安排一次会议，将这些问题逐一过一遍，并与团队讨论有哪些偏好。
Schedule a meeting to walk through the questions one by one and discuss the preferences with the team.
记录下这些答案以及用于确定答案的相关的那些约束。
Document the answers and any relevant constraints that were used to determine the answers.
不要匆忙完成这个过程！花点时间全面讨论这些问题。即使需要两到三次会议才能完成讨论，也可以通过防止将来的错误沟通来节省你的时间。
Don’t rush this process! Take the time needed to discuss the questions in full. Even if it takes two or three meetings to get through the discussion, it will save you time later by preventing future miscommunication.
未完待续
